Stephanie Gonzalez
Ventura,CA
Summary
Nurse Navigator with a Master’s in Clinical Nurse Leadership (CNL) and proven experience in case management and complex patient support. Skilled in high-volume telehealth care, chronic disease support, and patient navigation. Manage a 150+ patient caseload in Eli Lilly’s Alzheimer’s therapy program with 100% quality scores and compliance. Expertise includes patient education, adverse event reporting, safety monitoring, and navigating insurances and specialty-pharmacy workflows. Strong communicator with leadership training rooted in the CNL model.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Nurse Navigator, Individualized Care (Remote)
Cardinal Health
Ventura, CA
10.2024 - Current
- Managed a case load of 150+ Alzheimer’s patients by providing individualized tele-health education to patients and their care-partners monthly by improving adherence and overall quality of life.
- Achieved 100% quality scores for multiple consecutive months and maintained a 100% overall compliance rate, ensuring exceptional safety and documentation standards.
- Triaged and completed location services for patients to connect them with appropriate providers and resources, reducing gaps in care.
- Collaborated with interdisciplinary teams including leadership, insurance partners, infusion centers, hospitals, and nursing colleagues to ensure continuity of care and optimize patient outcomes.
Staff Nurse, Brain & SCI
The Ohio State Wexner Medical Center
Columbus, OH
08.2022 - 03.2025
- Specialized in providing education and support to individuals with disabilities and chronic illnesses using evidence-based practice.
- Collaborated with multidisciplinary teams to develop individualized treatment plans and realistic goals for patient independence.
- Coordinated patient care activities to ensure cohesive and comprehensive rehabilitation services.
- Delivered compassionate care focused on restoring function while proactively preventing complications.
- Provided patient and family counseling and case management services, advocating for patient needs.
Staff Nurse, Cardiothoracic, ICU
The Ohio State Wexner Medical Center
Columbus, OH
05.2022 - 08.2022
- Managed critically ill patients requiring specialized care including ventilators, arterial lines, Swan-Ganz catheters, and pharmacological drips.
- Collaborated with Critical Care Team and Cardiothoracic surgeons to implement comprehensive care plans for critically ill patients.
- Educated patients and families on disease processes and recovery expectations.
Account Manager, Sales
Curvature
Santa Barbara, CA
08.2013 - 04.2016
- Supported clients with personalized IT solutions, strengthening communication and relationship management to over 60+ accounts.
- Attended work conferences and participated in expos such as VMworld and Oracle CloudWorld.
- Developed operational efficiency and customer advocacy skills, transferable to healthcare leadership and patient engagement.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Education
Master of Science - Master of Science in Nursing
The Ohio State University
Columbus, OH05-2023
Bachelor of Science - Recreation, Tourism, And Hospitality Management
California State University Northridge
Northridge, CA12-2012
Skills
- CRM: Salesforce, EPIC
- Languages: Bilingual (Spanish-English)
Certification
Registered Nurse – California License #95430376 (Active)
Personal Trainer - NASM - (Active)
Languages
English
Spanish
Timeline
Nurse Navigator, Individualized Care (Remote)
Cardinal Health
10.2024 - Current
Staff Nurse, Brain & SCI
The Ohio State Wexner Medical Center
08.2022 - 03.2025
Staff Nurse, Cardiothoracic, ICU
The Ohio State Wexner Medical Center
05.2022 - 08.2022
Account Manager, Sales
Curvature
08.2013 - 04.2016
Master of Science - Master of Science in Nursing
The Ohio State University
Bachelor of Science - Recreation, Tourism, And Hospitality Management
California State University Northridge