Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Gonzalez Sierra

Bloomingburg,NY

Summary

Dedicated and highly motivated professional with a proven track record of excelling in collaborative team environments. Adept at seamlessly integrating into dynamic workspaces, I bring a strong commitment to teamwork, adaptability, and a rapid learning curve. Known for thriving in autonomous settings, I require minimal supervision to deliver exceptional results. With a keen eye for detail and a proactive approach, I am poised to contribute my versatile skill set and passion for excellence to elevate the success of your team and organization.

Overview

11
11
years of professional experience

Work History

Freight Coordinator

A&Z Trucking
12.2016 - 02.2022
  • Improved relationships with suppliers by keeping communication open about available capacity, rates, and service expectations.
  • Made sure we followed industry rules by conducting thorough audits on shipment paperwork and procedures.
  • Reduced the risk of shipment delays or damage by closely watching cargo conditions during transit.
  • Helped staff work better by providing training programs that focused on improving processes and following best practices.
  • Kept strong ties with carriers to build trust and reliability in our transportation partnerships.
  • Investigated and fixed problems with shipping documents and worked out issues with vendors.
  • Made sure deliveries were on time by closely watching shipment progress and proactively solving problems.
  • Built working relationships with clients to foster loyalty and encourage repeat business.

Overnight Manager

McDonald's Restaurant
04.2011 - 07.2016
  • Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
  • Supervised personnel working overnight in Front and Kitchen areas to support safe operation and maximize productivity efficiencies.
  • Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.
  • Increased overall store performance with thorough monitoring of key performance indicators during the night shift and adjusting strategies accordingly.
  • Contributed to the reduction of shrinkage levels by enforcing loss prevention policies and conducting regular security checks throughout the night shift.
  • Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
  • Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
  • Fostered a positive work atmosphere by recognizing hard work among team members, promoting collaboration and camaraderie within the team.


Education

Bachelor of Science - Psychology

Lehman College of The City University of New York
The Bronx, NY
05.2015

Skills

  • Transportation Management
  • Vendor Relationships
  • Occupational Safety
  • Microsoft Office Proficiency
  • Conflict Resolution
  • Analytical Thinking
  • Interpersonal Skills
  • Multitasking Abilities
  • Critical Thinking
  • Customer Service
  • Time Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Freight Coordinator

A&Z Trucking
12.2016 - 02.2022

Overnight Manager

McDonald's Restaurant
04.2011 - 07.2016

Bachelor of Science - Psychology

Lehman College of The City University of New York

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Stephanie Gonzalez Sierra