Stephanie Goodroe
Valdosta,GA
Summary
Dynamic professional with a proven track record at Colquitt Regional Medical Center, showcasing exceptional customer service and attention to detail. Leveraged team collaboration and time management skills to enhance efficiency and patient satisfaction. Achieved significant improvements in client relationships and operational success, demonstrating a fast learning ability and a positive attitude.
Overview
7
7
years of professional experience
Work History
Student
Wiregrass Technical College
Valdosta, GA
05.2024 - Current
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
- Completed rigorous readings as directed to support unit learning goals.
Administrative Support Team Supervisor
Department Of Community Supervision
Valdosta, GA
01.2023 - 12.2023
- Coordinated events such as workshops or seminars to enhance employee knowledge and foster collaboration between departments.
- Conducted performance evaluations for team members, identifying areas of improvement and outlining goals for career advancement.
- Improved team efficiency by delegating tasks according to individual strengths and monitoring progress for timely completion.
- Created detailed reports using Microsoft Office Suite applications to inform upper management of departmental successes and areas requiring attention or improvement efforts.
Financial Services Representative
Colquitt Regional Medical Center
01.2022 - 12.2022
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Maintained up-to-date knowledge of industry regulations, trends, and best practices to provide informed advice to clients.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Assisted clients in navigating complex financial situations, offering solutions that met their unique needs.
- Maintained updated records of all financial transactions to support traceability.
CNA
Colquitt Regional Medical Center
12.2017 - 12.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Education
Certificate - Esthetician
Wiregrass Georgia Technical College
Valdosta, GAHigh School Diploma -
Colquitt County High School
Moultrie, GA05.2013
Skills
- Fast learner
- Positive attitude
- Time management
- Attention to detail
- Punctual and reliable
- Team collaboration
- Customer service
Timeline
Student
Wiregrass Technical College
05.2024 - Current
Administrative Support Team Supervisor
Department Of Community Supervision
01.2023 - 12.2023
Financial Services Representative
Colquitt Regional Medical Center
01.2022 - 12.2022
CNA
Colquitt Regional Medical Center
12.2017 - 12.2022
Certificate - Esthetician
Wiregrass Georgia Technical College
High School Diploma -
Colquitt County High School