Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Gray

Brighton,IL

Summary

Enthusiastic and patient service-oriented Pharmacist with Doctor of Pharmacy degree. Strong background in clinical pharmacology. Currently licensed in Illinois and Missouri. Dedicated Pharmacist offering seven years of experience ensuring accurate review, processing, and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators.

Overview

11
11
years of professional experience

Work History

Clinical Pharmacist

OptumRx, UnitedHealth Group
09.2023 - Current
  • Work with prescribers and medical office staff to ensure accurate account information for patients.
  • Collect vital patient information and contact providers office to obtain missing information.
  • Make clinical prior authorization and appeals determinations in accordance with medical necessity and covered benefit guidelines within established turnaround times.
  • Provide detailed and thorough documentation in prior authorization cases.
  • Perform scientific literature evaluation using primary, secondary, and tertiary drug resources to support decision-making and recommendations to providers.
  • Effectively communicate issues and resolutions to members and providers, when applicable.
  • Maintain quality and productivity standards for all cases reviewed while meeting established turnaround time requirements.
  • Remain current on all communications and updated processes relayed through multiple communication channels and apply to daily responsibilities.
  • Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and policies.
  • Within 5 months of hire, trained in a market specifically evaluating GLP medication cases.

Pharmacist

Gateway Regional Medical Center
10.2017 - 09.2023
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Maintained appropriate drug records and completed reports as necessary.
  • Reviewed prescriptions to confirm appropriate selection of drug, dose, and potential interactions with other medications.
  • Reviewed and verified medication orders, referring to patient medical records and lab results for potential adverse reactions, drug interactions, and allergies.
  • Communicated, resolved potential medication related issues, and provided consultation to providers and other healthcare professionals.
  • Responsible for training all new hires.
  • Attended nurse rounds on psychiatric floors to assess patient charts and discuss potential changes to medications with nurses, providers, and therapists.
  • Performed daily pharmacokinetic, renal, and anticoagulant dosing for medications and adjusted according to patient’s lab results and hospital protocols.
  • Performed remote order entry.
  • Created and managed protocols for several medications including Kcentra.
  • Supervised pharmacy technicians and compounded sterile and non-sterile medications, as needed.

Pharmacy Technician

Gateway Regional Medical Center
05.2015 - 10.2017
  • Performed sterile and non-sterile compounding to optimize doses for individual patients.
  • Gained experience performing adverse drug reaction audits to assist in lowering error occurrence.
  • Stocked, labeled, and inventoried medications to keep accurate records.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed pharmacy calculations to ensure patients received the ideal dose of medication.
  • Educated nursing staff on proper technique for handling controlled substances and other high risk medications.
  • Performed counseling for patients to educate on the importance of medication adherence and answer questions.

Pharmacy Technician

Walgreens
07.2013 - 05.2015
  • Received prescriptions and input them accurately into the pharmacy information system.
  • Communicated with patients to collect information about prescriptions and medical conditions.
  • Discussed alternate medication options with insurance companies to improve patient healthcare costs.
  • Prepared packaging and labeling for prescriptions including hand counting tablets and capsules, accurately measuring liquids, and reconstituting antibiotics.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medications to keep accurate records.
  • Recommended alternative options of medications to physicians and discussed orders to be clarified.
  • Transferred prescriptions to and from the pharmacy.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Education

PharmD - Pharmacy

SIUE School of Pharmacy
Edwardsville, IL
05.2017

Science, Pharmacy Prerequisites

Blackburn College
Carlinville
05.2013

Associate of Science - Science

Lewis And Clark Community College
Godfrey, IL
05.2011

Skills

  • Strong decision-making ability
  • Efficient and accurate
  • Skilled in clinical interventions and documentation
  • Strong clinical background
  • Exceptional patient care and interaction
  • Adverse drug reaction monitoring
  • Drug utilization review
  • Critical Thinking

Timeline

Clinical Pharmacist

OptumRx, UnitedHealth Group
09.2023 - Current

Pharmacist

Gateway Regional Medical Center
10.2017 - 09.2023

Pharmacy Technician

Gateway Regional Medical Center
05.2015 - 10.2017

Pharmacy Technician

Walgreens
07.2013 - 05.2015

PharmD - Pharmacy

SIUE School of Pharmacy

Science, Pharmacy Prerequisites

Blackburn College

Associate of Science - Science

Lewis And Clark Community College

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Stephanie Gray