Professional Summary
Overview
Work History
Education
Skills
Timeline

Stephanie Greenlaw

City Of Portsmouth
Lebanon,ME
2027
years of professional experience

Results-driven professional with a strong work ethic and proven reliability, honed at the City of Portsmouth. Skilled in incident reporting and maintaining safety standards, I excel in fostering teamwork and enhancing guest experiences. Adaptable and detail-oriented, I consistently contribute to operational efficiency and uphold cleanliness and hygiene in all tasks.

Motivated professional with experience in facility maintenance and customer service. Known for strong teamwork and adaptability, consistently enhancing service quality and maintaining a safe environment for guests.

Detail-oriented attendant skilled in maintaining cleanliness and safety standards. Proven track record in customer service and teamwork, ready to contribute to a positive guest experience and efficient operations.

Work History

Attendant/Security

City Of Portsmouth | 2024 - Current
  • Assisted with daily operations, ensuring cleanliness and safety standards were met consistently.
  • Provided support in maintaining facilities, promptly reporting maintenance issues to appropriate personnel.
  • Adapted quickly to new tasks and workflows, enhancing overall team efficiency.
  • Coordinated inventory management, tracking supplies and equipment usage accurately.
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
  • Assisted in training new attendants, sharing best practices and tips for efficient service.

Labor

City Of Portsmouth | 2021 - 2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.

Education

No Degree

Hesser College | Portsmouth, NH

High School Diploma

Traip Academy | Kittery, ME | 06-1993

Skills

Strong work ethic
Team player attitude
Reliability and punctuality
Cleanliness and hygiene
Safety awareness
Personal protection equipment (PPE)
Supply restocking
Incident reporting
Security procedures
Housekeeping
Trash removal
Safety

Timeline

Attendant/Security

City Of Portsmouth
2024 - CurrentRead More

Labor

City Of Portsmouth
2021 - 2024Read More

Hesser College

No Degree
Read More

Traip Academy

High School Diploma
Read More
Stephanie Greenlaw