Stephanie Guido
Oswego
Summary
Highly-motivated employee with desire to take on new challenges. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
2007
2007
years of post-secondary education
Work History
Assistant Manager
Burger King
Oswego
05.2024 - Current
- Assisting the general manager in organizing, planning and implementing strategies.
- Responsible for end of day duties such product inventory and cash accuracy.
- Provided support to team members to ensure all goals were met in a timely manner.
- Communicated effectively with customers, supervisors, and team members.
Warehouse Order Selector
McLane Northeast
Baldwinsville
08.2021 - 05.2024
- Accurately picked orders for warehouse shipment using a pallet jack and RF scanner.
- Efficiently completed all assigned tasks in a timely manner to meet daily quotas.
CNA
The Manor at Seneca Hill
Oswego
03.2017 - 08.2021
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
Shift Supervisor
Burger King
Oswego
06.2011 - 03.2017
- Demonstrated ability to manage a team of employees and ensure successful shift operations.
- Managed store closing and opening procedures to ensure safety and security.
- Assisted customers with inquiries, orders and complaints in a timely manner.
Education
Oswego High School
Oswego, NYSkills
- Decision-making capabilities
- Task prioritization
- Attention to detail
- Cash handling
- Reporting and documenting
- Customer service and satisfaction
- Adaptability and flexibility
- Employee supervision
- Verbal and written communication
- Orientating and training
- Problem-solving
- Multitasking and organization
- Sales growth
References
References available upon request
Timeline
Assistant Manager
Burger King
05.2024 - Current
Warehouse Order Selector
McLane Northeast
08.2021 - 05.2024
CNA
The Manor at Seneca Hill
03.2017 - 08.2021
Shift Supervisor
Burger King
06.2011 - 03.2017
Oswego High School