Stephanie Hale
Cleveland,Ohio
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Makeup Artist
Self Employed Services
10.2022 - Current
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
- Streamlined appointment scheduling and management processes, improving overall efficiency in the studio.
Dispatcher
AAA East Central
02.2022 - Current
- Improved response times by efficiently prioritizing and dispatching emergency calls.
- Enhanced communication with Independent Contractors by maintaining updated contact information and utilizing clear, concise language during dispatches.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Manager
Victoria Secret
08.2018 - 12.2022
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cashier
Walmart
06.2016 - 12.2016
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science - Sports Management
The University of Akron
Akron, OH12.2023
Associate of Arts - Liberal Arts And General Studies
Western Texas College
Snyder, TX2016
High School Diploma -
Penn Foster High School
Scranton, PA2013
Skills
- Special Effects
- Client Consultations
- Air-Brushing Application
- Skin-Tone Management
- Service Coordination
- Database Management
- Route Navigation
- Dispatch Coordination
- Expense Tracking
- Performance Management
- Financial Management
- Policy Implementation
- Staff Development
- Operations Management
Timeline
Makeup Artist
Self Employed Services
10.2022 - Current
Dispatcher
AAA East Central
02.2022 - Current
Manager
Victoria Secret
08.2018 - 12.2022
Cashier
Walmart
06.2016 - 12.2016
Bachelor of Science - Sports Management
The University of Akron
Associate of Arts - Liberal Arts And General Studies
Western Texas College
High School Diploma -
Penn Foster High School
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