Stephanie Hale
Greenville,NC
Summary
Dynamic Store Manager with a proven track record in team leadership and operational efficiency. Expertise in inventory management and optimizing customer experiences to drive sales growth. Proven ability to think outside the box and overcome unexpected hurdles. Dedicated to great customer service while also managing P&L and other KPI's.
Overview
2027
2027
years of professional experience
Work History
Store Manager
Aldi
01.2019 - Current
- Managed inventory levels to optimize stock availability and minimize waste.
- Led teams during new store openings, ensuring smooth transitions and operational readiness.
- Oversaw remodels while prioritizing safety for employees and customers.
- Set and developed new planograms to efficiently adapt to merchandising needs and improved shopping experience.
Senior Team Lead
Target
06.2017 - 01.2019
- Led cross-functional teams to enhance operational efficiency and achieve project milestones.
- Streamlined workflows by identifying bottlenecks and recommending process enhancements, resulting in increased productivity.
- Collaborated with management to establish strategic goals, aligning team efforts with organizational objectives.
- Managed payroll and encouraged store sales growth.
Training Store Manager
Family Dollar
10.2008 - 08.2017
- Implemented visual merchandising standards to enhance store presentation and customer engagement.
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Developed a positive work environment through effective communication and team-building activities, resulting in increased employee satisfaction.
- Managed inventory effectively, ensuring optimal stock levels and minimizing losses due to shrinkage or obsolescence.
Assistant Customer Service Manager
Bank of the West
2007 - 2008
- Trained new staff on customer service protocols and company policies.
- Managed sales of bank products while effectively training staff to be able to do the same.
- Prepared financial reports and handled sensitive documents.
International Clerk
FedEx Ground
2006 - 2007
- Processed international shipments, ensuring compliance with customs regulations and documentation accuracy.
- Assisted in tracking and resolving shipment discrepancies to maintain service quality.
- Utilized FedEx systems to input data and generate reports on shipment status and performance.
Accounting Office Manager
Walmart
1996 - 2006
- Managed daily accounting operations, ensuring accurate financial record-keeping and compliance with company policies.
- Oversaw accounts payable and receivable processes, improving transaction accuracy and efficiency.
- Developed and implemented streamlined reporting procedures to enhance data accessibility for management decisions.
Education
Associates Degree - Business Management And Accounting
Stevens-Henager College
Salt Lake City, UTSkills
- Customer service
- Problem-solving
- Customer relations
- Store operations
- Training and mentoring
- Store opening and closing
- Inventory management
- Multitasking and organization
- Team leadership
Timeline
Store Manager
Aldi
01.2019 - Current
Senior Team Lead
Target
06.2017 - 01.2019
Training Store Manager
Family Dollar
10.2008 - 08.2017
Assistant Customer Service Manager
Bank of the West
2007 - 2008
International Clerk
FedEx Ground
2006 - 2007
Accounting Office Manager
Walmart
1996 - 2006
Associates Degree - Business Management And Accounting
Stevens-Henager College