Stephanie Harrell
Grand Rapids
Summary
Dependable professional with decades of experience creating positive, customer-focused environments that support satisfaction and trust. Demonstrates strong critical thinking and organizational skills to resolve concerns efficiently and enhance overall customer engagement. Passionate about using clear communication and interpersonal skills to build lasting relationships and deliver high-quality service outcomes.
Overview
24
24
years of professional experience
Work History
Clinical Assistant
Careline Medical
Grand Rapids, MI
05.2017
- Provided compassionate patient care, ensuring comfort during procedures and fostering trust between patients and healthcare staff.
- Maintained accurate medical records and inventory logs, contributing to enhanced operational accuracy and compliance with healthcare regulations.
- Delivered compassionate patient care, building strong rapport and trust, which enhanced patient satisfaction and comfort during procedures.
- Executed precise inventory management of medical supplies, ensuring optimal stock levels and compliance with healthcare protocols.
Youth Specialists
Kent County Juvenile Detention Center
Grand Rapids, MI
- Current
- Fostered a safe and nurturing environment for youth, promoting positive behavior and personal growth.
- Implemented individualized care plans, leading to substantial improvements in youth engagement and behavioral outcomes.
- Coordinated with multidisciplinary teams to develop tailored interventions, enhancing overall program effectiveness.
- Monitored and assessed youth behavior to inform strategies, resulting in noticeable gains in compliance and cooperation.
- Maintained accurate records of daily activities and incidents, ensuring compliance with institutional policies and enhancing reporting accuracy.
- Cultivated trusting relationships with youth, fostering a supportive atmosphere that encouraged open communication and personal development.
Resident Aide
Corewell Health
01.2023 - 07.2024
- Provided compassionate patient care, fostering trust and comfort, which contributed to enhanced patient satisfaction and recovery.
- Maintained precise medical documentation and compliance with healthcare regulations, ensuring quality standards were consistently met.
- Delivered empathetic support to residents, enhancing their emotional well-being and promoting a positive living environment.
- Assisted in daily living activities, leading to improved resident independence and satisfaction scores.
Dietary Aide
Christian Rest Home
Grand Rapids, MI
08.2002 - 12.2016
- Provided compassionate meal assistance to residents, fostering a warm environment and enhancing their dining experience.
- Implemented dietary plans tailored to individual needs, leading to noticeable improvements in resident satisfaction and health outcomes.
- Worked closely with nursing staff to monitor dietary restrictions, ensuring compliance and optimizing nutrition for all residents.
- Maintained accurate records of food inventory and meal preparation, supporting efficient kitchen operations and minimizing waste.
Education
Associate of Applied Science - undefined
Ferris State University
Grand Rapids, MI05.2009
Timeline
Resident Aide
Corewell Health
01.2023 - 07.2024
Clinical Assistant
Careline Medical
05.2017
Dietary Aide
Christian Rest Home
08.2002 - 12.2016
Youth Specialists
Kent County Juvenile Detention Center
- Current
Associate of Applied Science - undefined
Ferris State University