Outstanding background in customer service and sales. Addresses all questions and concerns with customer satisfaction in mind. Dependable and punctual with outstanding mathematical aptitude.
Overview
19
19
years of professional experience
Work History
Graphic and Web Designer
Self-Employed
Home
01.2011 - Current
Meeting clients to discuss their needs, objectives and budgets
Designed advertisements, tradeshow banners and web pages
Updated computer graphic files using graphics software programs
Created integrated designed projects across both online and offline outputs
Updated and maintained graphics library records
Conceptualized, planned and executed original designs for a wide range of website properties
Sales Associate
Fusion Inc.
Fort Worth, TX
05.2010 - 01.2013
Computed and processed payments using register
Prepared merchandise for sales floor and general promotion of store products
Prepared and served Hookahs and provided customers with exceptional care and attention
Updated computer inventory listing
Worked collaboratively in team environment
Assisted floor regarding customer service
Server
Avalon / TruLounge
Fort Worth, TX
06.2009 - 03.2010
Collected and processed payments for guests using register
Served alcoholic beverages in accordance to TABC established policies
Handled customer service in a professional manner
Executed daily production lists and goals
Performed all transactions in a cordial, efficient and professional manner
Prepared checks itemizing total meal costs and sales taxes
Server
Hooters
Fort Worth, TX
12.2008 - 03.2009
Greeted guests and made them feel comfortable
Learned menu items and was able to describe them appropriately to guests
Took beverages and food orders
Checked-in with guests to ensure that everything is going well
Computed payments with a register and delivered guest's bill and thanked them for dining
Sales Associate
Ryan's Express Car Wash
Haltom City, TX
11.2006 - 04.2007
Ring up service sales
Computed and processed payments
Emptied and restocked machines
Provide administrative and cashier services to facility
Performed daily cleaning duties
Sales Associate
Tommy Hilfiger
Grapevine, TX
07.2006 - 11.2006
Processed payments using a register
Merchandised women's and men's wear designer
Developed positive customer relationships through friendly greetings and excellent service
Maintained records related to sales.
Answered questions regarding the store and its merchandise.
Hostess
Chammp's Americana Restaurant
Irving, TX
05.2006 - 08.2006
Warmly and graciously greeted all guests upon arrival
Seated guests based on guest preferences and balancing of customer flow in service stations
Accommodated special seating requests for guests
Thanked guests as they leave and invite them to return; relayed guest comments or suggestions to the manager on duty
Receptionist
Eclipse Hair Salon
Southlake, TX
04.2005 - 05.2006
Greeted, assisted and directed customers
Answered all incoming calls and handled caller inquiries
Maintained a sufficient record of organized appointments and salon merchandise