Stephanie Havenski
Beulaville,NC
Summary
Energetic and personable customer service professional seeking an opportunity to provide excellent service. Self starter, and the ability to seek guidance as needed. I have experience in a multitude of work environments and daily situations. I would like the opportunity to show you how I may use my skills for the betterment of your company.
Overview
10
10
years of professional experience
Work History
Kindergarten Associate Teacher
Wallace Christian Academy
Wallace, NC
07.2025 - Current
- Assisted lead teacher with lesson planning and curriculum development.
- Supported classroom activities and maintained a positive learning environment.
- Organized classroom materials and resources for daily use.
Teacher
Liberty Christian Academy
Richlands, NC
11.2019 - 07.2024
- Provided individualized instruction to meet the needs of all students.
- Maintained a safe and orderly learning environment for all students.
- Organized extracurricular programs to promote student involvement and leadership.
Customer Service Representative
Willis Insurance
Beaufort, North Carolina
01.2017 - 07.2019
- Provided outstanding customer service for insurance inquiries and policy details, enhancing customer experience.
- Resolved customer complaints swiftly, contributing to customer satisfaction and retention.
- Processed policy renewals and amendments using company-specific software tools.Addressed customer inquiries with accurate information regarding products and services.
Education
Personal Lines -
North Carolina Dept of Insurance
Raleigh02-2018
Batchelors in Biblical Studies -
North Carolina College of Theology
Wilmington, NC05-2017
Diploma -
East Duplin High School
Beulaville06-1993
Skills
- Curriculum development
- Classroom management
- Effective communication
- Team collaboration
- Parent-teacher communication
- Policy writing
- Customer service
- Client relations
- Policy renewals
- Insurance product promotion
- Claims management
Timeline
Kindergarten Associate Teacher
Wallace Christian Academy
07.2025 - Current
Teacher
Liberty Christian Academy
11.2019 - 07.2024
Customer Service Representative
Willis Insurance
01.2017 - 07.2019
Personal Lines -
North Carolina Dept of Insurance
Batchelors in Biblical Studies -
North Carolina College of Theology
Diploma -
East Duplin High School