Stephanie Hawkins

• Facilitated patient rooming in clinical settings. Coordinated with providers to enhance patient care and achieve successful health outcomes.
• Ensured accuracy of patient records, EKG's and obtaining vital signs.
• Facilitated timely medication refills, enhancing patient satisfaction. Streamlined the acquisition of medical records from external sources, improving the accuracy of patient charts. Contributed to the successful processing of FMLA paperwork, supporting patient leave requests.
• Oversaw daily clinic activities, including room stocking and paperwork distribution to staff. Coordinated early morning patient rooming for multiple providers to enhance operational efficiency. Managed the fax room to ensure timely communication and documentation.

• Managed scheduling and coordination of surgical appointments for high-volume urology practice.
• Scheduled pre-operative appointments and assisted in obtaining necessary lab work. Educated patients on upcoming procedures and called in prescribed medications.
• Assessed patient needs and effectively communicated problems to physicians, ensuring swift and efficient resolution.
• Processed and finalized disability forms to ensure compliance with regulations.
• Maintained comprehensive documentation of patient conversations and actions in medical records to support continuity of care.

• Facilitated preoperative and postoperative care for patients undergoing eye surgeries.
• Reviewed patient medical histories and medication lists to prepare for surgical procedures. Communicated any patient concerns to physicians promptly. Provided clear preoperative instructions to patients to support surgical readiness.
• Coordinated efforts with anesthesia doctors and nurses to ensure seamless patient care.

Revenue Capture Analyst:

• Ensured accurate revenue capture by validating nursing documentation within emergency departments throughout the network.

Transitional Care Coordinator:

• Oversaw patient transitions from hospital to home, facilitating continuity of care. Organized follow-up appointments and managed oxygen supply logistics. Delivered comprehensive patient education to enhance recovery outcomes.

Emergency Department:

• Assisted with medication administration and triaged patient needs. Supported IV starts and foley catheter placements. Conducted EKGs, ABGs, port access, NG tube insertions, OG tube insertions, and applied splints.
• Assisted physicians with chest tube placements, lumbar punctures, pelvic exams, reductions, and intubations.