Stephanie Heau
Kailua-Kona,HI
Summary
Gifted, Energetic Licensed Massage Therapist of 22 years with a passion for excellence and the spirit of Aloha. Skilled Professional in Luxury 5 Star 5 Diamond Hospitality with a proven track record at Essence of Lima Mana LLC and Four Seasons Resort Hualalai; specializing in impeccable service offering a variety of modalities including Lomi-lomi, sports, deep tissue massage, body, scrubs, wraps and Hydrotherapy. Known for team building and enhancing client wellness leaving guests feeling Wowed." I excel in intuitive massage and client relationship building, leading to a significant increase in repeat business.
Overview
22
22
years of professional experience
Work History
Licensed Massage Therapist #6668
Essence of Lima Mana LLC
06.2002 - Current
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, Lomi-Lomi, Sports hot stone massages.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments. Including specialized Iron man and accident, and work compensation clients.
- Streamlined appointment scheduling and record-keeping processes, enhancing overall efficiency of the practice.
- Consistently maintained high standards of cleanliness and hygiene in accordance with state regulations and industry best practices.
- Maintained detailed progress notes for all clientele following every appointment which allowed therapists to track improvements over time more efficiently.
- Developed and maintained client relationships, leading to high rate of repeat business through exceptional service and follow-up.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
Licensed Massage Therapist #6668
Four Seasons Resort Hualalai
11.2011 - 04.2022
- Skillfully addressed diverse VIP, guests and members needs by adapting massage modalities accordingly based on individual assessments.
- Fostered tranquil and healing environment, setting stage for effective therapy sessions.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Demonstrated flexibility in scheduling availability, accommodating guests needs by offering evening or weekend appointments when necessary.
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and Spa staff members alike.
- Educated clients on self-care techniques, and products by empowering them to maintain their well-being between appointments.
Education
Associate of Arts - Liberal Arts
University of Hawaii
Kealakekua, HI01-2012
Licensed Massage Therapist
Hawaiian Island School of Massage
Captain Cook, HI06-2002
Skills
- Lomi-lomi
- Deep-tissue
- Lymphatic drainage
- Myofascial
- Pohuku Wela Hot stone massage
- Swedish/Aromatheapy
- Prenatal
- Sports/ Reflexology
- Facial/ Body treatments
- Medical Massage
- Intuitive Massage/ Aura chakra Balancing
Affiliations
- ABMP Associated Body Work Massage Professional
- Halau Kala’akeakauikawekiu Hula Dancer
Timeline
Licensed Massage Therapist #6668
Four Seasons Resort Hualalai
11.2011 - 04.2022
Licensed Massage Therapist #6668
Essence of Lima Mana LLC
06.2002 - Current
Associate of Arts - Liberal Arts
University of Hawaii
Licensed Massage Therapist
Hawaiian Island School of Massage
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