Stephanie Hendricks

Led employee relations strategy and HR operations for a growing youth sports organization.

• Advised leadership on performance, conduct, and compliance matters to support organizational growth during rapid expansion.
• Served as primary advisor on disciplinary actions, attendance violations, and performance concerns.
• Conducted internal investigations into employee complaints to ensure fair, consistent outcomes.
• Developed and enforced HR policies and procedures that increased accountability and reduced risk exposure.
• Partnered with operations leadership to resolve conflicts, leading to improved employee retention and satisfaction.
• Designed structured corrective action processes to improve documentation consistency.
• Monitored employee trends to proactively identify risks and implement preventative HR strategies.

• Developed and executed data-driven HR outlines to optimize KPI tracking, strengthen workforce analytics, and support executive decision-making, leading to improved business performance and organizational efficiency.
• Designed and enforced a comprehensive employee policy framework to verify legal compliance, standardization across departments, and alignment with corporate objectives.
• Led process advancements to mitigate risk, enhance HR governance, and ensure operational consistency while fostering inclusive workplace.
• Directed employee engagement initiatives that strengthened company culture and reduced turnover by 15%.
• Launched employee development programs, recognition strategies, and feedback mechanisms that increased productivity, retention, and workplace satisfaction.
• Collaborated with global HR teams to align workforce planning with long-term tactical business objectives, achieving a 90% employee engagement score.
• Led HR operations during corporate restructuring, ensuring business continuity, clear communication, and effective change management techniques.
• Retained 95% of high-potential employees through targeted retention programs and leadership coaching.
• Redesigned compensation and benefits programs to enhance market competitiveness, improve employee satisfaction scores by 25%, and drive talent attraction and retention.

• Oversaw recruitment operations across 17 brands, partnering with senior leadership across nine states to enhance hiring practices.
• Streamlined talent acquisition processes, promoted collaboration between departments, and confirmed consistent alignment with organizational goals, resulting in a more efficient hiring pipeline.
• Developed and executed innovative talent acquisition strategies, including job fairs, targeted social media campaigns, radio promotions, and outreach programs.
• Utilized data-driven approaches to measure campaign success, increase candidate engagement, and reduce time-to-fill positions, improving hiring outcomes.
• Led and mentored a high-performing recruitment team, overseeing daily operations while ensuring compliance with employment laws, diversity initiatives, and industry standards.
• Optimized recruitment budgets and sourcing efforts, implementing cost-effective strategies for job advertisements and recruitment events to strengthen employer branding.
• Continuously assessed budget allocation, reduced recruitment costs, and exceeded hiring goals through resourceful spending and efficient campaign management.
• Managed full-cycle recruitment for managerial, corporate, and technical roles, conducting screenings, interviews, and onboarding.
• Collaborated closely with department heads to maintain hires aligned with skill requirements and company culture, enhancing team performance and retention rates.

• Drove the successful placement of individuals with disabilities and technical training graduates by cultivating robust employer partnerships and providing tailored support.
• Enhanced stakeholder relationships to align placements with business needs and employee success, supporting workforce diversity and inclusion.
• Surpassed revenue targets consistently by achieving a high volume of successful job placements.
• Utilized expert market insights and employer relationship management to exceed quarterly goals, positioning as the top revenue-generating Employment Specialist for two consecutive quarters across 13 territories.
• Led and coordinated job fairs, hiring events, and advisory councils to foster business engagement and meet workforce demand.
• Collaborated with employers to identify hiring needs and organized community outreach initiatives, fostering long-term partnerships and successful placements.
• Managed employee support strategies and provided case-specific interventions to promote effective communication among stakeholders.
• Delivered tailored solutions to address the unique needs of both employers and candidates, improving employee retention and satisfaction across diverse industries.

• Coordinated and facilitated onsite coaching and job retention services for individuals with disabilities, ensuring personalized support and guidance to promote long-term employment success.
• Developed and implemented targeted coaching strategies, significantly surpassing job retention goals and fostering a supportive and inclusive work environment.
• Led life skills and vocational training workshops, equipping employees with disabilities with essential tools to excel in their roles and navigate workplace challenges.
• Managed a diverse caseload of clients, providing individualized career development plans, ongoing support, and performance evaluations.
• Delivered tailored career development workflows, enhancing employee engagement and contributing to retention rates.
• Utilized problem-solving techniques to address challenges, fostering job satisfaction and promoting sustained success.
• Strengthened client outcomes through continuous mentoring and proactive guidance.

• Directed and mentored team of 10 recruiters, overseeing hiring programs, compliance, and performance evaluations to improve recruitment outcomes.
• Led end-to-end recruitment efforts, managing full-cycle processes for 50+ accounts while driving talent acquisition and retention initiatives.
• Streamlined workflows, reduced hiring time by 25%, and enhanced candidate quality across diverse industries, contributing to the overall business growth and success.
• Drove revenue growth by 30% over two fiscal years by executing effective hiring campaigns, optimizing sourcing methods, and collaborating with cross-functional teams.
• Implemented best practices and provided coaching to align with organizational goals, improving team performance and candidate satisfaction.
• Enhanced recruitment marketing strategies to increase brand awareness and attract top-tier talent while maintaining cost-efficiency in hiring.