Stephanie Henretty

Greeted customers entering store and responded promptly to customer needs. Taking customers food orders and ringing them up. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries. Picked up medicine at the pharmacy. Delivered to facilities and filled out paperwork and returned paperwork and equipment back to pharmacy.

Completed store opening and closing procedures and balanced tills. Filled out cookie and cookie cake orders and made said orders. Trained new employees and delegated daily tasks and responsibilities. Ringing up customers. Counted the safe and filled out the deposit and took it to the bank.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
• Analyzed customer data to identify trends and anticipate customer needs.

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.
• Completed daily cold calling and outreach to build political pipeline.
• Handled high-volume telemarketing operations with expert use of client management software and computer dialing.