Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Henretty

Kansas City,MO

Summary

  • Proactive Cashier and Sales Associate with multifaceted experience in food service, retail, and home care. Skilled in customer service, cash handling, cake decoration, and medical courier tasks. Brings strong work ethic, reliability, and a commitment to enhancing customer satisfaction and operational efficiency.
  • Spirited Dog Walker with hands-on experience walking dogs, providing ample time for restroom breaks and exercise. Driven to customize walks and services to meet clients' expectations and needs. High-energy with outstanding stamina needed to work with various types of dogs over long periods. Known for arriving early and ready to work.
  • Talented Cake Decorator with 7 years of experience in baking industry. Dedicated to creating unique and creative designs. Effective communicator, motivated and innovative. Extensive knowledge of baking techniques and raw materials.
  • Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.

Overview

12
12
years of professional experience

Work History

Cashier and Sales Associate

TJ's Sandwich Shop
02.2024 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Taking customers food orders and ringing them up.
  • Getting food orders ready for customers.
  • Stocking items around the restaurant such as napkins, utensils, and straws.
  • Sweeping the lobby and floors, and scrubbing surfaces.
  • Wrapping and putting hot food away at night.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Medical Courier

Stetson Courier
04.2022 - 05.2024
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Picking up medicine at the pharmacy
  • Delivering to facilities
  • Filling out paperwork
  • Returning completed paperwork and any medical containers back to the pharmacy
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.

Shift Lead

Great American Cookies
06.2017 - 01.2021
  • Completed store opening and closing procedures and balanced tills.
  • Filled out cookie and cookie cake orders and made said orders.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Ringing up customers.
  • Baking cookies and cookie cakes for the store.
  • Cleaning the store at night.
  • Counting the safe.
  • Filling out the deposit and taking it to the bank.

Grocery Pickup Associate and Cashier

Walmart Neighborhood Market
05.2016 - 05.2017
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Checking grocery orders to make sure they were correct with electronic tools
  • Cleaning the pickup area at night
  • Checking out customers
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Cake Decorator

Walmart Supercenter
04.2015 - 04.2016
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Filling out and making cake orders.
  • Cake decorating.
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Cleaning and closing the cake decorating area at night.
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.

Dog Walker

Independent
03.2013 - 03.2015
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Provided dogs with exercise and fresh air to promote dog health.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Secured dog collars and tags before starting walks to guarantee identification in emergencies.
  • Greeted pet owners warmly to build trust and create lasting relationships.

Home Care Helper

Superior Senior Care
02.2012 - 03.2012
  • Assisted clients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Provided clients with assistance in completing daily tasks, reducing daily burden on family members.
  • Encouraged clients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Helped clients in their home with multiple different tasks including cooking and cleaning
  • Helped clients with grocery shopping.

Education

High School Diploma -

West Fork High School
West Fork
05.2010

Skills

    • Customer Service
    • Work Ethic and Integrity
    • Patience and Empathy
    • Time management skills
    • Cash Handling
    • Customer service excellence
      • Cake Decoration
      • Food handling safety
      • Precise Hand-Eye Coordination
      • Custom Cake Consultations
      • Honest and Trustworthy
      • Reliability and punctuality

Timeline

Cashier and Sales Associate

TJ's Sandwich Shop
02.2024 - 07.2024

Medical Courier

Stetson Courier
04.2022 - 05.2024

Shift Lead

Great American Cookies
06.2017 - 01.2021

Grocery Pickup Associate and Cashier

Walmart Neighborhood Market
05.2016 - 05.2017

Cake Decorator

Walmart Supercenter
04.2015 - 04.2016

Dog Walker

Independent
03.2013 - 03.2015

Home Care Helper

Superior Senior Care
02.2012 - 03.2012

High School Diploma -

West Fork High School
Stephanie Henretty