Stephanie Heredia
St. George,UT
Summary
Highly motivated customer service specialist. Driven to achieve goals and maintain and provide great assets to company visions and life long relationships.
Overview
9
9
years of professional experience
Work History
Lead Janitor
BLVD HOME
Las Vegas, NV
03.2023 - 04.2025
- Improved overall cleanliness with the implementation of effective cleaning procedures and use of high-quality products.
- Performed minor maintenance tasks such as changing light bulbs, fixing leaks, and repairing small damages to ensure facility upkeep.
- Enhanced team productivity by providing on-the-job training for new janitorial staff members.
- Reduced maintenance costs by regularly inspecting equipment and promptly reporting any issues to management.
Front End Supervisor
Ross Dress For Less
St. George, UT
01.2022 - 01.2023
- Provided exceptional service to guest, execution of all company policies, procedures, programs, and systems
- Making company decisions such as staffing and scheduling
- Operating store according to Ross Policies and Procedures, Managing the stores financial performance and enhancing stores operations
- Ability to analyze financial information
- Ensured fast, easy and successful transaction, returns and exchanges
- Managed stock and inventory daily
- Balance cash drawers and prepared bank deposits
EVS TECH
Intermountain Healthcare
St. George, Utah
08.2018 - 10.2021
- Cleaned and disinfected assigned areas using department cleaning procedures
- Used chemicals properly according to Joint Commission and OSHA standards
- Understood procedures and properly disposed of infectious waste and trash
- Handled and cleaned up emergency spills per department guidelines as well as to Joint Commission and OSHA standards
- Operated and maintained assigned equipment according to established procedures
- Maintained work and storage areas following established policy and procedures to ensure safety
- Used supplies appropriately and effectively
- Reported problems with equipment and facility in an appropriate and timely manner
Lead Teller
Wells Fargo Bank
St. George, Utah
01.2016 - 06.2018
- Provide customer service and ensure customers that their financial success is in the best interest of the company
- Successful in cash handling and processing traditional bank teller transactions
- Recognizing opportunities for customers to progress and grow within Wells Fargo
- Build lasting relationships with customers by actively engaging in genuine conversations about their financial goals
- Approve transaction on behalf of the bank
Education
Associate of Arts -
California State University, Dominguez Hills
Carson, CASkills
- Excellent verbal communication
- Customer service
- Bilingual
- Leadership
- Team oriented
- Efficient in cash handling
- Goal driven
- Highly motivated
- Cleaning expertise
- Supervisory skills
- Sanitization techniques
- Team management
Languages
Spanish
Full Professional
French
Limited Working
Timeline
Lead Janitor
BLVD HOME
03.2023 - 04.2025
Front End Supervisor
Ross Dress For Less
01.2022 - 01.2023
EVS TECH
Intermountain Healthcare
08.2018 - 10.2021
Lead Teller
Wells Fargo Bank
01.2016 - 06.2018
Associate of Arts -
California State University, Dominguez Hills