Stephanie Hernandez Sanchez
Loma Linda,CA
Summary
Dynamic Night Shift Supervisor at Chuze Fitness with a proven track record in training and mentoring staff, enhancing team cohesion, and ensuring safety compliance. Skilled in performance evaluations and conflict resolution, I foster a productive environment that drives success and promotes effective communication across shifts.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Night Shift Supervisor
Chuze Fitness
05.2019 - 02.2023
- Assisted in training new employees on policies, procedures, and best practices for their respective roles within the organization.
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
Team Member
Chuze Fitness
10.2015 - 05.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
Staff Member
Planet Fitness
09.2013 - 04.2015
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Cashier
George's Burgers
10.2011 - 05.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Colton High School
Colton, CA06-2007
Skills
- Safety awareness
- Training and mentoring
- Supervisory experience
- Management
- Team building
- Training and coaching
- Scheduling and calendar management
- Performance evaluations
- Disciplinary action
- Duty assignment
- Multitasking Abilities
- Delegation skills
Certification
- Healthcare Interpreter Certification (CHI™) - Certification Commission for Healthcare Interpreters.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Night Shift Supervisor
Chuze Fitness
05.2019 - 02.2023
Team Member
Chuze Fitness
10.2015 - 05.2019
Staff Member
Planet Fitness
09.2013 - 04.2015
Cashier
George's Burgers
10.2011 - 05.2012
High School Diploma -
Colton High School
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