Stephanie Hines

• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Assisted with routine checks and diagnostic testing by collecting and processing over 40 specimens daily.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Input data into computer programs and filing systems.
• Processed patient admission and discharge documentation.
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

• Obtained payments from patients and scanned identification and insurance cards.
• Scheduled appointments for doctor visits and procedures using desktop calendar software.
• Adhered to strict HIPAA guidelines at all times according to company policy.
• Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  
• Submitted prescriptions to pharmacy via phone, fax or web.
• Collected histories, vitals and current chief complaints via patient interviews.
  
• Reached out to insurance carriers to obtain prior authorization for testing and procedures.
• Input all patient data regarding claims and prior authorizations into electronic medical record system accurately.

• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Collaborated with medical and administrative personnel to maintain a patient-focused, engaging and compassionate environment.
   
• Collected histories, vitals and current compliants via patient interviews.
   

Medical Assistant Certification