- Fashion and Style
- DIY and Home Improvement
Stephanie Hostutler
Milton,DE
Summary
Dedicated Sales Associate with strong customer service and teamwork skills. Assisted customers with product inquiries and selections, enhancing their shopping experience. Committed to maintaining organized merchandise displays and promoting current sales to drive customer satisfaction. Also an avid bag collector and love luxury products!
Overview
4
4
years of professional experience
Work History
Sales Associate
Acme
Wilmington De
12.2024 - 01.2026
- Assisted many customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of a lot of current promotions and sales to effectively communicate benefits to customers.
- Collaborated with all team members to restock shelves and maintain organized merchandise displays.
- Assisted tons customers in selecting baked goods, providing product knowledge and recommendations.
- Maintained a lot of cleanliness and organization of sales area, ensuring compliance with health standards.
- Maintained knowledge of current promotions and products to provide accurate information.
Customer Service Cashier
Kohls Department Store
Wilmington DE
03.2022 - 10.2024
- Processed many customer transactions efficiently at point of sale.
- Assisted multiple customers with product inquiries and returns at a time, ensuring satisfaction.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Operated cash register accurately, handling cash and electronic payments securely.
- Resolved any customer complaints promptly, improving overall service quality.
- Trained at least 5 new staff members on cashier procedures, customer service, returns and store policies effectively.
- Monitored any inventory levels at checkout, reporting discrepancies to management swiftly.
- Handled a few high-pressured situations calmly, maintaining composure during busy periods or difficult interactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Always maintained a clean and tidy checkout area.
- Assisted 2+ customers at a time with product inquiries, providing exceptional service and support.
Education
GED -
Harris School of Business
Delaware06.2010
Skills
- Customer service & engagement
- Teamwork
- Problem-solving skills
- Organization & Cleanliness
- Excellent people skills/Welcoming
- Sales strategies/Upselling
- Brand promotion
- Friendly and outgoing
Interests
Timeline
Sales Associate
Acme
12.2024 - 01.2026
Customer Service Cashier
Kohls Department Store
03.2022 - 10.2024
GED -
Harris School of Business