Ashaiden (Ashe) Vigo
Arvada,CO
Summary
Results-driven retail leader with expertise in team management, employee development, and sales enhancement. Experienced in hiring, training, and operational execution, alongside cash management and customer service. Proven ability to drive sales and foster team collaboration. Prepared to leverage retail knowledge and leadership skills in an Assistant Store Manager role.
Overview
8
8
years of professional experience
Work History
Sales Associate
Famous Footwear Outlet
Lakewood, Colorado
04.2025 - Current
- Processed sales, returns, and exchanges through point-of-sale systems.
- Promoted loyalty program sign-ups and store promotions to shoppers.
- Worked with fellow sales team members to achieve group targets.
- Restocked shelves and organized backroom inventory by size and style.
Key Holder
Earthbound Trading Company
Lakewood, Colorado
02.2025 - Current
- Drove sales through customer engagement, product recommendations, and personalized service, achieving an average $40.50 ADS and 2.70 UPT over the last year demonstrating strong individual sales.
- Trained and supported associates in customer service, product knowledge, and selling behaviors, enhancing team performance and contributing to store revenue.
- Managed daily store operations, including shipment processing, stock counts, backroom organization, and replenishment to maintain sales-floor standards.
- Opened and closed store using key holder procedures maintaining operational standards and ensuring smooth daily transitions.
- Executed daily banking responsibilities, including register deposits and change orders, ensuring accuracy and adherence to cash-handling procedures.
- Recognized with an overall performance rating of "exceeds expectations"; strengths noted in initiative, customer interaction, problem-solving, and reliability.
Content Creator
Twitch.tv
Arvada, Colorado
11.2024 - Current
- Planned content calendars around Twitch events, launches, and platform trends.
- Reviewed analytics in Twitch dashboards to refine content direction.
- Proposed creative ideas to engage followers with different content types and formats.
Call Center Representative
Empower Retirement
Casper, Wyoming
02.2022 - 09.2023
- Answered incoming calls, delivering professional and knowledgeable service to enhance customer experience.
- Resolved customer complaints promptly to maintain high levels of customer satisfaction.
- Verified caller identities to protect sensitive retirement information.
Store Manager
Gamestop
Lakewood, Colorado
02.2019 - 01.2022
- Managed daily store operations including opening and closing procedures, cash handling, POS operations, inventory, online order completion, and loss-prevention standards.
- Recruited, hired, onboarded, and trained team of 7-10 employees, enhancing ability to meet daily goals.
- Evaluated store performance, implemented improvement strategies based on feedback, and communicated operational updates to upper management.
- Maintained a 94.58% store ranking in the district for 6 months and a 73.26% ranking in the company with a personal UPT average of 3.14 overall.
Education
High School Diploma -
Arvada Sr. High School
Arvada, CO06-2013
Associate of Arts - Graphic And Digital Design
Red Rocks Community College
Denver, CO05-2013
Skills
- Sales Strategy Execution
- Customer Engagement Techniques
- Customer Service & Engagement
- Store Operations & Standards
- Cash Handling & POS Operations
- Product Knowledge Training
- Team Collaboration
Legal Name
Alexandria Schiffner-Vigo
Timeline
Sales Associate
Famous Footwear Outlet
04.2025 - Current
Key Holder
Earthbound Trading Company
02.2025 - Current
Content Creator
Twitch.tv
11.2024 - Current
Call Center Representative
Empower Retirement
02.2022 - 09.2023
Store Manager
Gamestop
02.2019 - 01.2022
High School Diploma -
Arvada Sr. High School
Associate of Arts - Graphic And Digital Design
Red Rocks Community College