Stephanie Howard
Detroit,MI
Overview
42
42
years of professional experience
Work History
Subway Assistant Manager
SUBWAY®Restaurants
Detroit, MI
08.2009 - 06.2024
- Coordinated with other departments to ensure smooth flow of operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
Cash Office Representative
Meijer
Livonia, MI
06.1999 - 06.2001
- Consistently met daily performance goals set by management team members.
- Tracked inventory levels and ordered supplies as needed.
- Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
- Answered phone calls and directed them to appropriate personnel.
Assistant Store Manager
Pizza Hut
Detroit, MI
08.1982 - 04.1998
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Provided training to new employees on company policies and procedures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Education
High School Diploma -
Pershing High School
Detroit, MI02-1983
High School Diploma -
Randolph Technical Center
Detroit, MI06-1982
Some College (No Degree) - Accounting
Lewis College of Business
Detroit, MISkills
- Employee Performance Evaluations
- Operations Management
- Task Delegation
- Product and service knowledge
Timeline
Subway Assistant Manager
SUBWAY®Restaurants
08.2009 - 06.2024
Cash Office Representative
Meijer
06.1999 - 06.2001
Assistant Store Manager
Pizza Hut
08.1982 - 04.1998
High School Diploma -
Pershing High School
High School Diploma -
Randolph Technical Center
Some College (No Degree) - Accounting
Lewis College of Business