Overview
Work History
Education
Skills
Timeline
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Stephanie Howard

Detroit,MI

Overview

42
42
years of professional experience

Work History

Subway Assistant Manager

SUBWAY®Restaurants
Detroit, MI
08.2009 - 06.2024
  • Coordinated with other departments to ensure smooth flow of operations.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Maintained up-to-date knowledge of company products and services.
  • Established processes for monitoring customer satisfaction levels.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed a system for tracking inventory and ordering supplies as needed.

Cash Office Representative

Meijer
Livonia, MI
06.1999 - 06.2001
  • Consistently met daily performance goals set by management team members.
  • Tracked inventory levels and ordered supplies as needed.
  • Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
  • Answered phone calls and directed them to appropriate personnel.

Assistant Store Manager

Pizza Hut
Detroit, MI
08.1982 - 04.1998
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Analyzed market trends to identify opportunities for product expansion or improvement.
  • Provided training to new employees on company policies and procedures.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.

Education

High School Diploma -

Pershing High School
Detroit, MI
02-1983

High School Diploma -

Randolph Technical Center
Detroit, MI
06-1982

Some College (No Degree) - Accounting

Lewis College of Business
Detroit, MI

Skills

  • Employee Performance Evaluations
  • Operations Management
  • Task Delegation
  • Product and service knowledge

Timeline

Subway Assistant Manager

SUBWAY®Restaurants
08.2009 - 06.2024

Cash Office Representative

Meijer
06.1999 - 06.2001

Assistant Store Manager

Pizza Hut
08.1982 - 04.1998

High School Diploma -

Pershing High School

High School Diploma -

Randolph Technical Center

Some College (No Degree) - Accounting

Lewis College of Business
Stephanie Howard