stephanie hunter
Blairsville,GA
Summary
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
15
15
years of professional experience
Work History
Store Manager
Dollar General
Morganton, GA
12.2022 - Current
Cook
Mary's Southern Grill
Young Harris, GA
04.2020 - 12.2022
- Prepared diverse menu items following traditional Southern recipes, ensuring high quality and consistency.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours, enhancing service speed.
- Trained new team members on food preparation techniques and safety protocols, promoting teamwork
- Monitored cooking temperatures and times to guarantee food safety and adherence to health regulations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Store Manager
Waffle House
Blairsville, GA
07.2011 - 12.2020
- Oversaw daily operations to optimize customer service and store efficiency.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Trained and mentored staff on best practices in merchandising and customer engagement.
- Implemented sales strategies to enhance store performance and drive revenue growth.
- Resolved customer complaints effectively, enhancing overall satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
Education
GED -
North Georgia Technical College
Blairsville, GA03.2017
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Team leadership
- Shift scheduling
- Team motivation
- Accurate cash handling
Timeline
Store Manager
Dollar General
12.2022 - Current
Cook
Mary's Southern Grill
04.2020 - 12.2022
Store Manager
Waffle House
07.2011 - 12.2020
GED -
North Georgia Technical College