Stephanie Hurtado
Dallas,Texas
Summary
Positive and upbeat healthcare team member trained in nursing fundamentals, medical terminology and anatomy. Multitasks in fast-paced environments and provides level-headed emergency response. Highly organized with service-oriented approach. Organized student nurse with passion for patients. Currently completing nursing studies and ready to expand practical knowledge.
Overview
16
16
years of professional experience
Work History
Automotive Claims Specialist II
Cox Automotive
Dallas, TX
04.2016 - Current
- Advise customers of Auction policy and the complaint and arbitration process and facilitate the resolution/negotiation between the two parties
- Mediate dispute and negotiate repair and/or pricing of disputed vehicles in order to arrive at a mutually acceptable solution and in an effort to keep vehicles sold
- Have awareness of and resolve after-sale problems, such as issues with title, mileage, frame damage, etc
- Monitor and maintain accurate files for each arbitration case, and interact with Auction sales personnel regarding information on vehicle sales, etc
- Act as a liaison with federal and state authorities regarding odometer rollbacks, salvage vehicles, etc
- Promote the Auction and its services with customers to gain additional business including, but not limited to, post-sale inspections
Old Navy Logistics
04.2015 - 04.2016
- Performed tasks required for each shift as they pertain to business
- Moves quickly and efficiently to execute shipment process
- Place styles, colors and sizes of product on the sales floor to they are available to the customer
- Used style and product guides to make in the moment merchandising decisions
- Partner with leaders to create visually appealing displays and store
- Execute marketing, signage and markdowns with low supervision to meet productivity and pricing standards
- Execute replenishment of products with attention to detail
- Effectively communicate with customers and team members
Combat logistics support for 176 EN BDE in Operation Enduring Freedom
Unit Supply Specialist (92Y) Texas Army National Guard
08.2008 - 08.2014
- Establish and maintain stock records and other documents such as inventory, material control, accounting and supply reports
- Review and verify quantities received against bills of contracts, purchase requests and shipping documents
- Unload, unpack, count, segregate, palletize and store incoming supplies and equipment
- Simplify and standardize the collection and use of maintenance data
- Raise the quality and accuracy of performance, cost and parts data through improved maintenance management
- Perform any additional duties as requested
Driver/Messenger/Teller for Loomis Armored
08.2012 - 04.2014
- Preform pre and post maintenance checks on armored trucks
- Preform inventory of all liability
- Drive messenger to scheduled locations
- Deliver liability to assigned location
- Pick up liability from assigned locations
- Load and unload liability
- Provide security for my partner and myself
- Conduct deposit verification and prepare change orders using specialized counting equipment and procedures
- Separate currency, coin and check deposits received from banks, ATM and commercial customers providing accurate count by denomination
- Responsible to prepare currency and coin change orders by denomination for each customer assigned
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT10-2025
AS - Science
College
01.2020
BLS Certification -
Skills
- Direct Patient Care
- Patient Monitoring
- Vitals monitoring
- Basic nursing care
- Patient Assessments
- Microsoft Office
- Critical Thinking
Languages
- English-(Read, Write, Speak)
- Spanish-(Read, Write, Speak)
Languages
Spanish
Native/ Bilingual
Timeline
Automotive Claims Specialist II
Cox Automotive
04.2016 - Current
Old Navy Logistics
04.2015 - 04.2016
Driver/Messenger/Teller for Loomis Armored
08.2012 - 04.2014
Combat logistics support for 176 EN BDE in Operation Enduring Freedom
Unit Supply Specialist (92Y) Texas Army National Guard
08.2008 - 08.2014
Bachelor of Science - Nursing
Western Governors University
AS - Science
College
BLS Certification -
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