Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Hi, I’m

Stephanie Huser

Erin,TN
Stephanie Huser

Summary

Compassionate professional dedicated to helping families celebrate lives of loved ones and find closure through high-quality and individualized funeral services. Areas of specialty include tasks in the prep room and preparation of the deceased and arranging funeral service details. Devoted to being a supportive member of a community at a funeral home. Driven to be taught vital skills and knowledge needed to complete apprenticeship.

Overview

9
years of professional experience
1
Certification

Work History

Once Upon A Child Franchise
Clarksville, TN

Retail Keyholder
04.2015 - 07.2017

Job overview

  • Assisted with training new employees on company policies, procedures, and guidelines.
  • Monitored security cameras to identify potential shoplifters or suspicious activity.
  • Provided customer service, answered questions, and addressed complaints regarding merchandise or services.
  • Inspected merchandise prior to stocking shelves or displays to ensure quality control standards were met.
  • Processed payments using point-of-sale systems.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Greeted customers upon entry and assisted them in locating products.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Progressed to assistant manager position for a short period before going on maternity leave

The Ridge Restaurant
Tennessee Ridge , TN

Waitress
03.2019 - 02.2024

Job overview

  • Assisted other wait staff members in times of heavy customer traffic.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Greeted customers and provided menus.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Provided accurate change for cash transactions using a cash register system.
  • Bussed tables as needed during peak hours.
  • Answered questions about menu items, ingredients, and pricing.
  • Developed positive relationships with regular customers through friendly conversation.
  • Performed basic math calculations when computing bills for customers' meals.
  • Prepared checks accurately and processed payments promptly.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Provided constructive criticism to help servers improve their skills and increase efficiency levels.
  • Delivered training on all aspects of daily tasks and efficient customer service for newly recruited servers.
  • Closed registers out for the night 5 nights a week.

Nave's Funeral Home
Erin, TN

Funeral Director and Embalming Apprentice
03.2021 - 06.2023

Job overview

  • Provided bereavement counseling to families and friends of the deceased.
  • Prepared obituaries for newspapers in accordance with family requests.
  • Transported deceased bodies from hospitals or places of death to mortuary facilities using appropriate vehicles.
  • Coordinated transportation needs between cemetery sites, churches and other venues.
  • Organized and coordinated memorials, burials, cremations, wakes and other related ceremonies.
  • Worked closely with clergy members to ensure religious customs are respected during services.
  • Assisted with funeral arrangements, including discussing service options and completing paperwork.
  • Ensured all legal requirements were met prior to funerals taking place.
  • Provided support to families during the visitation and funeral services.
  • Cleaned, maintained and stocked mortuary facilities ensuring they were presentable at all times.
  • Operated audio-visual equipment for video tributes or slideshows presented at services.
  • Answered phone calls from potential customers inquiring about available services provided by the company.

  • Consulted with families of deceased to make funeral arrangements.
  • Removed deceased from place of death and transported to funeral home.
  • Led and directed funeral and graveside services alongside preceptor.
  • Identified potential hazards related to embalming operations and took appropriate action.
  • Used specialized tools to position facial features, insert eye caps, sew incisions closed.
  • Maintained records related to embalming activities as required by law and company policy.
  • Cleansed and disinfected all equipment used in preparation of remains.
  • Worked with families on final disposition plans for their loved ones' remains.
  • Prepared deceased for viewing or cremation by dressing, cosmetizing and positioning the body.
  • Assisted with embalming processes, including arterial injection and cavity treatment.
  • Communicated clearly with co-workers about progress made on assigned tasks.
  • Operated a variety of machines such as pumps, compressors and vacuum systems used in embalming process.
  • Performed post-embalmment tasks such as cosmetic restorative work and hairdressing.
  • Transported human remains from place of death to mortuary or other designated location.
  • Applied knowledge of anatomy when positioning remains for preparation purposes.
  • Utilized cosmetics and other resources to achieve best presentation results.
  • Closed incision utilizing suture knowledge and technique.
  • Dressed bodies to place in caskets.

Accents by Mamie's Girls
Erin, TN

Florist Assistant
08.2023 - Current

Job overview

  • Greeted customers and answered their inquiries about flower arrangements.
  • Processed payments using POS system accurately and efficiently.
  • Assisted with the selection of flowers, plants, cards, and other items for purchase.
  • Processed online orders for delivery or pickup in a timely manner.
  • Inspected incoming shipments of fresh flowers for quality assurance purposes.
  • Assisted with promotional activities such as special events or seasonal promotions.
  • Performed routine maintenance tasks such as watering plants, trimming foliage, sweeping floors.
  • Arranged bouquets according to customer specifications.
  • Used design knowledge to select properties of materials and patterns to create arrangements.
  • Assisted owners with making merchandise purchasing decisions for shop.
  • Designed live, cut, dried and artificial floral and foliar arrangements to fulfill customer requests.
  • Consulted with clients regarding desired price and type of arrangement including funeral preparation

Education

John A Gupton College
Nashville, TN

Associate of Applied Science from Funeral Service And Mortuary Science
12-2023

University Overview

  • Top Ranked: Top 20%

Houston County High School
Erin, TN

High School Diploma
05-2010

Skills

  • Social Media Marketing
  • Cash Handling Accuracy
  • Employee Training
  • Merchandise Display
  • Training and mentoring
  • Alarm systems
  • Memorial service support
  • Restorative art
  • Religious customs knowledge
  • Embalming techniques
  • Compassionate communication
  • Casket preparation
  • Floral Arrangements
  • Obituary writing
  • Emotional Support
  • Professional Appearance
  • Chapel preparation
  • Visitation coordination
  • Remains preparation
  • Attention to Detail
  • Cremation experience
  • Reliability
  • Trustworthiness
  • Dedication to the job and the people

Certification

  • Certificate for Cremation obtained upon graduation- December 2023.
  • Successfully passed Art and Sciences National Board Exams- January 2024.

References

References available upon request.

Timeline

Florist Assistant

Accents by Mamie's Girls
08.2023 - Current

Funeral Director and Embalming Apprentice

Nave's Funeral Home
03.2021 - 06.2023

Waitress

The Ridge Restaurant
03.2019 - 02.2024

Retail Keyholder

Once Upon A Child Franchise
04.2015 - 07.2017

John A Gupton College

Associate of Applied Science from Funeral Service And Mortuary Science

Houston County High School

High School Diploma

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Stephanie Huser