Stephanie Ibanez
Antioch,CA
Summary
Customer service professional with experience in cash handling and assisting customers in fast-paced environments. Strong communication, organization, and problem-solving skills with the ability to manage multiple responsibilities.
Overview
4
4
years of professional experience
Work History
Retail associate / Cashier & Customer Service
TJ MAXX
Brentwood, California
08.2023 - Current
- Handle customers returns, exchanges, and payment inquiries in accordance with company policies
- Assisted customers with inquiries and directed them to appropriate store departments for support
- Utilized communication skills to identify customer needs and recommend suitable products
- Process cash, credit card, and electronic payments while maintaining accuracy in financial transactions
- Managed multiple tasks while ensuring accuracy and attention to detail in daily operations
- Communicate with coworkers and management to ensure smooth daily operations
Seasonal Retail Associate
Bath & Body Works
Brentwood, California
09.2022 - 01.2023
- Greeted customers and provided attentive assistance, enhancing overall customer satisfaction
- Assisted customers in locating products and navigating store sections, facilitating a seamless shopping experience
- Addressed customer concerns professionally and identified suitable solutions, improving customer retention
- Maintained an organized and welcoming environment by keeping merchandise areas clean and stocked
Education
Associate of Arts (A.A.) - Liberal Arts: Mathematics and Science
Los Medanos College
Pittsburg, California05-2026
Skills
- Point-of-Sale Systems: Processing cash, debit, credit, and electronic payments, Processing cash, credit, and debit card transactions, Handling returns, refunds, and exchanges
- Data Entry: Accurately entering and updating customer information
Personal Information
Title: cashier receptionist
LANGUAGES
English, Spanish
Timeline
Retail associate / Cashier & Customer Service
TJ MAXX
08.2023 - Current
Seasonal Retail Associate
Bath & Body Works
09.2022 - 01.2023
Associate of Arts (A.A.) - Liberal Arts: Mathematics and Science
Los Medanos College