Stephanie Ingenito
Honesdale,PA
Summary
Hardworking and detail-oriented customer service related fields with 20 years of experience in customerfacing roles. Proven track record in managing client relationships, billing, and collections. Skilled in phone skills, customer service, and computer networking. Have my Associates degree in criminal justice and currently going for my bachelors degree and will graduate September 2026.
Overview
23
23
years of professional experience
Work History
Cleaning Manager
SANIbusters
Honesdale, US
01.2021 - Current
- Manager of SANIbusters cleaning business.
- Managed interviews for new hires, work with clients in personal and commercial spaces cleaning their homes as well as their businesses also billing of client services as well.
- Whatever anyone needs I am always willing to step up and make sure they are happy and all their needs are met.
Receptionist
Honesdale Chiropractic
Honesdale, US
01.2019 - 04.2022
- Answered phones, greeted clients, scheduled appointments, filed, verified insurance information, called on insurances for approvals of various services as well as medical billing of claims.
- One of the highlights of my job was interacting with the clients and making sure they smiled even when I knew they were having a bad day.
- Collections was a part of my job. Whether it was to a client or insurance.
- Making sure the office was getting paid was a task I enjoyed.
- Working with Dr. Cobourn was an amazing experience and I wanted to make sure things worked smoothly as much as possible for her.
Credentialing Manager
Dyer Medical Billing Solutions
Palm Coast, US
08.2015 - 05.2018
- Company Overview: Remote Position
- Remote Position
Financial Broker Assistant
Morgan Stanley
Honesdale, US
06.2009 - 07.2015
- Managed phones, client accounts, issued checks, reports, check on stocks and anything needed to be handled in the office or by the brokers.
Classified Manager/Graphic Design Assistant
Honesdale The Wayne Independent
Honesdale, US
09.2002 - 01.2009
- Answered phones, greeted customers, did advertisement design.
- Was in charge of various projects as well as did monthly project ideas for advertising and helped out in graphics department.
- Always was willing to help out in what ever was needed no matter what the department was.
Education
Bachelors degree - criminal justice
University of Phoenix-Online Campus
Associate's degree - Criminal Justice
University of Phoenix-Online Campus
Phoenix, AZGED -
Gloucester High School/Western Wayne
Lake Ariel, PASkills
- Residential Cleaning
- Computer Networking
- Typing
- Management
- Phone skills
- Customer service
Personal Information
Work Permit: Authorized to work in the US for any employee.
Timeline
Cleaning Manager
SANIbusters
01.2021 - Current
Receptionist
Honesdale Chiropractic
01.2019 - 04.2022
Credentialing Manager
Dyer Medical Billing Solutions
08.2015 - 05.2018
Financial Broker Assistant
Morgan Stanley
06.2009 - 07.2015
Classified Manager/Graphic Design Assistant
Honesdale The Wayne Independent
09.2002 - 01.2009
Bachelors degree - criminal justice
University of Phoenix-Online Campus
Associate's degree - Criminal Justice
University of Phoenix-Online Campus
GED -
Gloucester High School/Western Wayne