Stephanie Isidoro Delgado

Mobile Phlebotomist – Home Health & Hospice

• Travel to patients' homes, hospice residences, assisted living facilities, and other care settings to perform blood draws and specimen collection.
• Verify patient identity and laboratory orders prior to collection.
• Perform venipuncture and other specimen collection procedures using appropriate techniques.
• Provide compassionate care to elderly, homebound, hospice, and medically fragile patients.
• Properly label, process, package, and transport specimens according to laboratory requirements.
• Maintain accurate patient records and documentation of services performed.
• Follow infection-control, safety, and standard precautions at every visit.
• Communicate with nurses, caregivers, hospice personnel, laboratories, and healthcare providers regarding specimen collection and patient needs.
• Maintain patient privacy and confidentiality in accordance with HIPAA requirements.
• Manage daily routes and appointments efficiently while providing reliable and timely service.

• Perform mobile phlebotomy services at skilled nursing facilities and long-term care facilities.
• Collect blood and other laboratory specimens using proper venipuncture and specimen-collection techniques.
• Perform routine, STAT, and timed blood draws according to physician orders and laboratory requirements.
• Respond promptly to STAT laboratory requests, prioritizing urgent specimen collection and timely processing.
• Perform timed specimen collections while adhering to specified collection times to ensure accurate laboratory results.
• Verify patient identity, laboratory orders, and required testing prior to specimen collection.
• Provide compassionate and professional care to elderly, medically complex, and mobility-limited patients.
• Communicate with nurses and facility staff to coordinate laboratory draws and address patient needs.
• Properly label, process, package, and prepare specimens for transportation to the laboratory.
• Maintain accurate documentation of blood draws, specimens collected, and patient information.
• Follow infection-control procedures, standard precautions, and laboratory safety protocols.
• Handle difficult blood draws while maintaining patient comfort and safety.
• Ensure specimens are collected and transported within required timeframes to help prevent delays or compromised samples.
• Maintain patient confidentiality and follow HIPAA and facility privacy requirements.
• Manage multiple facility visits and daily assignments efficiently while maintaining punctual and reliable service.
• Identify and report unsuccessful collections, specimen issues, or other concerns to appropriate healthcare personnel.
• Maintain professional relationships with nursing staff, laboratory personnel, and patients.

• Perform daily blood draws.
• Maintained an organized work area by ensuring supplies were stocked, and cleaned up after each procedure.
• Documented daily activities accurately in accordance with company policies and procedures.
• Prepared materials for phlebotomy, such as antiseptics, gauze pads, and tourniquets.
• Adhered to safety regulations while performing duties, such as wearing gloves at all times when handling blood samples.
• Maintained accurate records of specimens collected, including patient information, specimen type, collection date, and time.
• Demonstrated excellent customer service skills when interacting with patients in order to ensure satisfaction with the services provided.
• Maintained accurate patient records in scheduling software.
• Trained new staff on patient scheduling procedures and systems.
• Coordinated with other departments within the organization to facilitate smooth workflow between departments during peak hours of operation.
• Resolved any scheduling conflicts or issues in an efficient manner.
• Provided support to clinical staff by answering questions regarding patient scheduling matters.
• Collaborated with physicians and other healthcare staff to ensure patients were scheduled for the appropriate services.

• Collected blood samples from patients using proper techniques and safety protocols.
• Prepared and labeled specimens for laboratory testing and analysis.
• Collaborated with healthcare team to coordinate patient care efficiently.
• Monitored inventory of supplies and ordered as needed for operations.
• Maintained a clean, safe, and organized work environment.
• Verified patient information prior to specimen collection.
• Collected specimens from adult, geriatric, and special needs patients.
• Maintained fully-stocked phlebotomy cart, carrier and station.
• Assisted in the training of new phlebotomists.
• Responded quickly and effectively to emergency situations.
• Executing and receiving completed specimens in the portal.
• Sending specimens to the correct send-out lab.
• Aliquoting specimens.
• Calling in STATs for urgent testing.
• Experience in the IUC unit.

• Supervised mobile phlebotomist, stationed phlebotomists and scheduling employees
• Assists with employees pay roll
• Assist with Employee evaluations
• New hire interviews
• Lead and manage a team of phlebotomists, providing guidance, training, and support
• Monitor their performance and ensure that they adhere to established procedures and best practices
• Create and manage work schedules, ensuring adequate staffing levels to meet patient and laboratory demands
• Handle shift changes, time-off requests, and other scheduling matters.
• Analyzed operational data to identify areas of improvement within the department.
• Provided support during emergency situations involving blood draws or specimen collections.
• Investigated errors or discrepancies related to test results or specimen collections and took corrective action as appropriate.
• Maintained a clean work environment by enforcing safety policies and adhering to OSHA guidelines.
• Performed administrative duties such as preparing reports, tracking employee hours and maintaining records of patient visits.
• Oversaw daily operations of the laboratory, including staffing schedules and patient flow.
• Perform 18 blood sample collections daily by venipuncture
• Proficient in handsticks
• Maintain patient and specimen information logs
• Route and call all patients for next day draws
• Centrifuging Specimen and complete processing
• Cover draws stations and physician offices for blood collections
• Confirm requisitions and collect specimens accurately
• Experience with home health and hospice patients
• Experience with special needs / combative patients.