Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Jacobs

Lexington,KY

Summary

District Manager with restaurant operations, budget adherence, and team supervision experience across multiple locations. Directs day-to-day IHOP operations, supports 60+ employees, and trains managers on service procedures and guest care. Brings operational efficiency, communication, problem solving, and food safety focus to a Kitchen Success Manager role.

Overview

1
1
Certification
20
20
years of professional experience

Work History

Distric Manager

IHOP
Lexington, KY
08.2020 - Current
  • Directed IHOP restaurant operations across assigned district locations
  • Managed day-to-day operations, ensured budget adherence through analysis of market P&Ls, and supervised team of 60+ employees.
  • Conducted training sessions for managers on IHOP service procedures and guest care, enhancing overall service quality.
  • Monitored food safety and cleanliness standards in IHOP dining rooms, ensuring compliance with health regulations.

Administrative Assistant

Valley Lines Inc
Zelienople, PA
08.2006 - 03.2020
  • Coordinated office calendars, meetings, and route schedules for Valley Lines to ensure efficient operations.
  • Managed correspondence, phone calls, and visitor inquiries for Valley Lines staff to maintain clear communication and support office functions.
  • Prepared invoices, purchase orders, and vendor paperwork for Valley Lines operations.
  • Facilitated phone communications, coordinated schedules, maintained filing systems, and procured supplies to support daily operations and enhance route effectiveness through strategic assignment of sub drivers.

Education

Diploma -

Butler Senior High School
Butler, PA
06-2005

Skills

  • Operations management
  • Operational efficiency
  • Budget management
  • Employee scheduling
  • Staff development
  • Performance improvement
  • Leadership
  • Communication skills
  • Time management
  • Microsoft Office proficiency
  • Store operations
  • P&L analysis
  • Staff supervision
  • Team leadership
  • Recruitment strategies
  • Employee motivation
  • Decision-making
  • Strong communication
  • Organizational skills
  • Problem solving
  • Conflict resolution
  • Strategic planning
  • Certification

    ServSafe

    Timeline

    Distric Manager

    IHOP
    08.2020 - Current

    Administrative Assistant

    Valley Lines Inc
    08.2006 - 03.2020

    Diploma -

    Butler Senior High School
    Stephanie Jacobs