Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Jaffe

Boulder,CO

Summary

My customer service skills are extraordinary and I am able to anticipate my clients needs by paying attention at all times.

I practice radical awareness and coupled with patience, I am able to get work completed quickly and with grace.

Kindness allows me to navigate interpersonal relationships effectively.

Overview

16
16
years of professional experience

Work History

Project Manager, Commercial Vehicle Dent Repair

X-dent Auto Hail Repair
Davie, Florida
04.2024 - 06.2024

Manager of hail dent technicians, manager of remove and install technicians, manager of quality control personnel.

April 2024 Kansas City, MO:

12,000 Vehicles

100 Dent technicians

12 Remove and install technicians

10 Quality control personnel

Job completed in 5 weeks

May 2024 Council Bluffs, IA

550 Vehicles

18 Dent Technicians

4 Remove and install technicians

3 Quality Control personnel

Job completed in 2 weeks

Owner/Operator

Vehicleville, LLC
Fort Lauderdale, Florida
02.2008 - 07.2021

VehicleVille, LLC was a used car dealership specializing in pre-owned Volvos. Duties included but were never limited to:

Purchasing vehicles at Auction

Vehicle arbitrations

Vehicle advertising

Vehicle detail and reconditioning

Vehicles sales

Vehicle repairs (minor)

Excellent customer service was a priority and we kept a 5.0 on Google the entire time we were in business.

Education

Bachelor of Arts - Liberal Studies

Florida International University
Miami, FL
01-2005

Skills

  • Project management
  • Quality control
  • Process optimization
  • Effective communication
  • Problem solving
  • Time management
  • Conflict resolution
  • Decision making
  • Customer relations specialist
  • Root-cause analysis
  • Performance improvements
  • Advanced problem solving
  • Extreme patience
  • Reliability
  • Honesty
  • Positive personality
  • Easy going and friendly

Timeline

Project Manager, Commercial Vehicle Dent Repair

X-dent Auto Hail Repair
04.2024 - 06.2024

Owner/Operator

Vehicleville, LLC
02.2008 - 07.2021

Bachelor of Arts - Liberal Studies

Florida International University
Stephanie Jaffe