Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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Stephanie Jeanlouis

Stephanie Jeanlouis

San Antonio,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

14
14
years of professional experience

Work History

National Director of Traffic

iHeart Media
04.2017 - Current
  • Manage day-to-day operations for National Total Traffic and Weather Network Team: Contracts, Copy, Scheduling, and Affiliate Services
  • Develop and maintain custom workflows, integrations, and data architecture in Salesforce for our Contracts team
  • Organized team activities to build camaraderie and foster pleasant workplace culture
  • Oversee a department of 35 employees with 4 managers reporting into me concerning team agendas, deadlines, goals, and plans
  • Worked to establish and implement strategic marketing plans designed to capitalize on market opportunities and achieve growth
  • Ensure the successful entry of National, Multi-Market, and Local audio and scripts
  • Meet Wednesday and Thursday delivery deadlines and send TTWN schedules, copy, and audio to over 2,200 affiliates weekly
  • Administer reporting through SQL and excel
  • Create user stories in Jira, directed projects, and helped author hundreds of stories contributing to over 97 sprints
  • Provided technical support during times of systems outages, ensuring that employees were prevented from being in a work stoppage
  • Eliminated over 2,000 hours of employee overtime through improved processes.

Director of Compliance

iHeart Media
03.2012 - 04.2017
  • Support billing deadlines each broadcast month by staying on top of aging accounts
  • Produced thorough, accurate and timely reports of project activities
  • Created and managed budgets for travel, training, and teambuilding activities
  • Shorten transaction cycles for radio affidavits for 2,200 affiliates
  • Research and review data concerning advertiser under-delivery and over-delivery
  • Extensive customer support to affiliates in over 250 markets
  • Manage missed spots, market trends and expectations for key stakeholders in the company
  • Manage team of 8 located in: Atlanta, New York, Los Angeles, Chicago, and San Antonio
  • Maintain in-depth knowledge of legal requirements related to Radio.

Project Coordinator

Jasmine Engineering
02.2010 - 01.2012
  • Responsible for creating RFQs, partnering with clients to help secure grant funding
  • Documenting project timeline, migrating data, managing budget, and deadlines for a project
  • Play a critical role in planning and executing special projects
  • Coordinated with department leads to identify and outline solutions to client-specified challenges
  • Established and maintained quality performance metrics to meet objectives
  • Developed and implemented project tracker or calendar to meet and maintain standards.

Education

Bachelor of Arts in Mass Communications and Journalism -

The University of Texas
San Antonio, TX
05.2010

Skills

  • Experience Evaluating Data
  • SQL
  • Excel
  • Salesforce
  • Tableau
  • Executive Team Leadership
  • Team Development
  • Process Improvement
  • Human Resources Management
  • Strategic Planning and Critical Problem Solving

Hobbies and Interests

  • Clear Communicators, Toastmasters
  • PTA Cibolo Green Elementary

Languages

Spanish
Native or Bilingual

Timeline

National Director of Traffic

iHeart Media
04.2017 - Current

Director of Compliance

iHeart Media
03.2012 - 04.2017

Project Coordinator

Jasmine Engineering
02.2010 - 01.2012

Bachelor of Arts in Mass Communications and Journalism -

The University of Texas

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Stephanie Jeanlouis