Stephanie Jensen, Hospice-RN
Portland,OR
Summary
Compassionate and patient-centered Hospice Admission Registered Nurse with 18 years of diverse experience in direct patient care, hospital discharge planning, and community Hospice admissions.
Skilled at identifying Hospice appropriate patients with understanding of different levels of Hospice care. Strong knowledge base regarding Hospice criteria, philosophy, services, benefits, and limitations. Accomplished in providing Hospice education to patients and families, facilitating quality care coordination, and collaborating well with other members of the interdisciplinary team.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Hospice Admissions Nurse
PeaceHealth Southwest Hospice
08.2022 - Current
- Perform initial in person patient assessment to identify appropriateness for Hospice services based on Medicare guidelines and individual patient goals
- Educate patient and families regarding Hospice philosophy, services, benefits, and limitations
- Provide compassionate support to patients and families while guiding them through complex decision-making regarding end-of-life care options
- Conduct comprehensive nursing assessment and initiate treatment plan to enhance quality symptom management.
- Collaborate with Interdisciplinary team members on complex cases
- Document Hospice criteria, admission assessment, individualized care plan, and interventions in electronic health record
- Facilitate care coordination and perform medication reconciliation. Expedite medication and DME delivery as needed
- Instruct family members and caregivers regarding patient care instructions based on Hospice philosophy and initial treatment/care plan
Registered Nurse Case Manager
PeaceHealth Southwest Medical Center
12.2013 - 07.2022
- Performed initial and ongoing patient assessments to identify potential discharge needs, psychosocial barriers, and insurance limitations
- Collaborated with other members of interdisciplinary team to devise and implement appropriate and safe discharge plans. Strong focus on identifying and removing barriers, progressing care, length of stay, and reducing readmissions
- Communicated with patients/families, providers, payers, and community partners to execute effective and timely discharge placements and referrals (e.g. SNF, HH, DME)
- Advocated for patients and served as financial steward of hospital
- Educated patients/families on disease process, hospital course, and appropriate follow up referrals
- Demonstrated leadership skills as Preceptor and Charge
Registered Nurse
Swedish Medical Center
03.2008 - 12.2013
- Delivered high level quality care from admission to discharge and educated patients regarding diagnosis, disease process, medications/treatments, and discharge instructions
- Strong knowledge base and extensive experience in following acute care clinical areas: Surgery, Trauma, Oncology, Nephrology, Neurology, Telemetry, Internal Medicine, Rehabilitation, Addiction Recovery, and Behavioral Health
- Accurately documented all aspects of nursing process in electronic medical record, administered medications/treatments to patients, monitored responses, and collaborated with other members of healthcare team to adjust care plans
Registered Nurse
Harborview Medical Center
09.2005 - 02.2008
- Worked with diverse patient population as new graduate Registered Nurse on Medical/Telemetry/Nephrology floor
- Developed and refined advanced nursing and assessment skills, therapeutic communication, organizational skills in fast- paced/complex environment, and critical thinking skills
Personal Shopper
Nordstrom Direct
10.2002 - 09.2003
- Delivered high level telephonic customer service with knowledgeable, friendly support. Maintained high satisfaction ratings by resolving customer inquiries in timely manner
- Promoted to internet chat agent and received mentor certification
Business Analyst
Safeco Life Insurance Company
06.1997 - 07.2002
- Provided consistent, accurate, and effective telephonic customer service to annuity clients as Customer Service Representative
- Promoted to Business Analyst and served as project manager and liaison between system and business sides of production reporting development
Education
Associate of Applied Science - Nursing
Shoreline Community College
Seattle, WA05.2005
Bachelor of Science - Education
Radford University
Radford, VA05.1992
Skills
- Knowledge of hospital operations
- Hospital discharge planning
- Quality care coordination
- Excellent written and verbal communication
- Advanced computer knowledge: Microsoft Office, Windows, Epic
- Customer service oriented
- Proficient in organizing, prioritizing, and problem solving in fast-paced/complex environment
- Self directed, work autonomously and within team
- Active listening and compassionate
- Strong work ethic with attention to detail
- Ability to educate and quick to learn
Certification
Registered Nurse License - State of Washington
Accredited Case Manager Certification
BLS/CPR Certification - American Heart Association
Certified Legal Nurse Consultant Certification
Timeline
Hospice Admissions Nurse
PeaceHealth Southwest Hospice
08.2022 - Current
Registered Nurse Case Manager
PeaceHealth Southwest Medical Center
12.2013 - 07.2022
Registered Nurse
Swedish Medical Center
03.2008 - 12.2013
Registered Nurse
Harborview Medical Center
09.2005 - 02.2008
Personal Shopper
Nordstrom Direct
10.2002 - 09.2003
Business Analyst
Safeco Life Insurance Company
06.1997 - 07.2002
Associate of Applied Science - Nursing
Shoreline Community College
Bachelor of Science - Education
Radford University
Registered Nurse License - State of Washington
Accredited Case Manager Certification
BLS/CPR Certification - American Heart Association
Certified Legal Nurse Consultant Certification
Similar Profiles
Rebecca SwearingenRebecca Swearingen
Patient Access Representative - Admitting at PeaceHealth Southwest Medical CenterPatient Access Representative - Admitting at PeaceHealth Southwest Medical Center
Savannah PadaSavannah Pada
Medical Surgical Charge Nurse at Peacehealth Southwest Medical CenterMedical Surgical Charge Nurse at Peacehealth Southwest Medical Center
Angela StonekingAngela Stoneking
Registered Nurse Trauma/Surgical at Southwest PeaceHealth Medical CenterRegistered Nurse Trauma/Surgical at Southwest PeaceHealth Medical Center