Stephanie Jimenez
Hackensack,NJ
Summary
Dynamic and adaptable team player committed to maximizing results within tight deadlines by taking on additional responsibilities. Proven expertise in inventory control, client relations, and quality assurance, complemented by strong analytical and communication skills. Quick learner adept at making decisions that drive long-term organizational success, with a demonstrated ability to thrive in new environments. Eager to contribute to team achievements while fostering professional development, bringing a positive attitude and dedication to continuous growth.
Overview
17
17
years of professional experience
Work History
Sales Office Manager
Coloron Jewelry Inc
Plano, TX
11.2019 - 06.2025
- Led collaboration with sales team to define project specifications and deadlines. Coordinated with factory to relay critical information regarding jewelry samples. Oversaw communication with internal team to uphold customer quality standards. Drove trend analysis and guided product development from concept to delivery. Managed documentation and presentations to enhance operational efficiency.
- Implemented systematic processes to ensure sample line accuracy and accessibility.
- Managed inventory records to support efficient supply chain operations and minimize discrepancies.
- Composed detailed memos and processed special purchase orders to ensure timely acquisition of necessary resources.
- Coordinated sample processing workflows, including receipt and shipping, to maintain operational efficiency.
- Coordinated preparation of merchandise and presentations to enhance engagement during meetings with sales representatives and merchants.
- Organized and executed virtual meetings with merchants and sales representatives to discuss product strategies and sales initiatives.
Assistant Manager of Service
GAP Inc
Irving, TX
12.2018 - 06.2019
- Achieved peak performance goals through effective execution of store business plan. Cultivated a customer-focused team by partnering with general manager to coach and develop sales associates.
- Directed daily operations and provided guidance to team members during shifts.
- Facilitated staff interviews, onboarding processes, and scheduling to support operational needs.
- Implemented and maintained standard operational procedures to guarantee uniform execution across all processes.
- Drove customer loyalty initiatives to consistently exceed both weekly and monthly goals.
- Optimized utilization of omni-channel services to foster improved engagement and fulfill customer requirements.
Quality Assurance Inspector
Signet Jewelers
Irving, TX
08.2008 - 01.2018
- Inspected new, returned and repaired gemstone and diamond jewelry from outside and in house vendors. Collaborated with merchants, vendors and jewelers to ensure merchandise met quality standards set forth by Zales. Advised appropriate departments when changes were required. Ensured all certified diamonds matched certifications and met PIW specifications.
- Took on leadership role for special projects and created essential reports with an efficient and quality-driven approach
- Used MOVE system to keep accurate record of all inspections, provided documentation on all potential issues and rejections
- Consistently met merchandising deadlines to boost sales particularly during key holiday promotions
- Boosted inter department communication to align with quality assurance policies and procedures; communicated standards and procedures to fellow inspectors as needed
- Developed and implemented quality control procedures to enhance inspection accuracy.
Education
El Centro College
Dallas, TexasSkills
- Effective verbal communication
- Proficient in building rapport
- Team collaboration
- Detail-oriented data entry
- Rapid decision-making
- Detail-oriented approach
- Administrative assistance
- Thorough inspection evaluations
- Driven individual
- Inventory management
Timeline
Sales Office Manager
Coloron Jewelry Inc
11.2019 - 06.2025
Assistant Manager of Service
GAP Inc
12.2018 - 06.2019
Quality Assurance Inspector
Signet Jewelers
08.2008 - 01.2018
El Centro College