Dedicated and experienced professional with over 20 years of diverse experience in animal care, business development, and donor relations. Proven track record in managing veterinary practices, coordinating fundraising campaigns, and enhancing donor engagement. Skilled in leadership, relationship management, and communication. Certified in leadership, shelter management, and sensory inclusion, with a strong commitment to animal welfare and community service. Currently pursuing an Associate’s degree in Veterinary Technology to further enhance expertise in the field.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Annual Giving Coordinator
Columbus Zoo and Aquarium
10.2020 - Current
Promote all aspects of the Zoo’s and The Wilds’ Adopt Programs, including raising income through donor renewal letters, direct mail solicitation, creating and promoting special Adopt packages, donor visits for cultivation, solicitation and stewardship, customer service, program promotion, and coordinating gift entry and package fulfillment
Lead the Employee Giving campaign by successfully building strong working relationships with internal departments at the Zoo and The Wilds by increasing employee participation, thereby contributing to the organization’s financial sustainability
Plan and assist in coordinating annual donor stewardship activities and fundraising events, including, but not limited to, Adopt Appreciation, Wine for Wildlife, Zoofari, Fall Safari, and third-party events as needed
Attend functions as assigned and act as an informed ambassador
Cultivate relationships with the public and donors about enrichment's importance in animal well-being.
Set annual dollar and donor goals, established strategies to reach goals and monitored progress against goals.
Enrollment Specialist, Group Yoga Instructor
YMCA
10.2019 - 03.2020
Engaged with members and guests to identify immediate needs, answer all inquiries, and provide in-depth information regarding memberships, programs, activities, events, and childcare programs
Performed all front desk functions, including administrative duties and membership sales, assisting with attracting and retaining members
This includes collecting and processing monetary transactions and information for members, participants, and guests.
Practice Manager, Inventory Specialist, Veterinary Assistant
Pony Express Veterinary Hospital
06.2006 - 06.2017
Oversaw all aspects of the practice, including animal care, business development, and relationship management
Successfully recruited, trained, and managed a staff 13, ensuring high-quality service delivery
Direct daily operations, including animal care, business development, relationship management, training and development, vendor management, contract negotiations, and office compliance
Reduce operating expenses by engaging new vendors and renegotiating current vendor contracts
Create policies and procedures for the office, ensuring compliance with federal, state, and county regulations
Provided comprehensive administrative and clerical support, including but not limited to answering phones, scheduling visits and surgical appointments, entering important data from clients’ daily visits, handling all social media aspects, and processing client payments, invoices, and reminders
Scheduling inventory counts and supply audits, placing special merchandise orders for customers, processing shipments, maintaining organized stock shelves, and educating customers on products and service offerings
Obtained detailed medical history, restraining animals, administering vaccines and medications (Orally, subcutaneously, intravenously), collecting tissue, feces, blood, and urine samples, then processing and analyzing lab samples and monitoring, documenting, and tracking all treatment/recovery activities
Triaged incoming patients to determine treatment needs and urgency of care.
Education
Associates in applied sciences veterinary technology -
Penn Foster
Online
2025
Associates in applied sciences -
Ohio University
Athens, OH
06.2003
Skills
Client Relationship
Employee Management
Strategic Planning
Operations Management
Fundraising campaigns
Annual giving campaigns
Emergency and preventive care
Animal wellbeing and behavior
Certification
NSLS Foundations of Leadership Certification
Fear Free Shelters Certification
Ohio AGs Charitable University Certification
KultureCity sensory inclusive training Certification
Volunteer Experience
Member of the Wellbeing Committee, Columbus Zoo and Aquarium
Volunteer Columbus Humane
Foster and Volunteer Elos Dog Rescue 2015-2017
Volunteer Yoga instructor, RYT500
Timeline
Annual Giving Coordinator
Columbus Zoo and Aquarium
10.2020 - Current
Enrollment Specialist, Group Yoga Instructor
YMCA
10.2019 - 03.2020
Practice Manager, Inventory Specialist, Veterinary Assistant
Pony Express Veterinary Hospital
06.2006 - 06.2017
Associates in applied sciences veterinary technology -
Food Court Team Member at Columbus Zoo And Aquarium & Zoombezi Bay WaterparkFood Court Team Member at Columbus Zoo And Aquarium & Zoombezi Bay Waterpark