Stephanie Joles
Anna,IL
Summary
Dynamic RN BSN House Supervisor with expertise in clinical judgment, interdisciplinary collaboration, and patient advocacy. Committed to enhancing patient outcomes through effective care coordination and crisis management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
RN BSN House Supervisor
Deaconess Illinois
07.2017 - Current
- Coordinate hospital operations, staffing, patient flow, interdepartmental communication, safety concerns, and administrative escalation as a house supervisor.
- · Apply communication, decision-making, conflict resolution, crisis management, staffing resource management, and leadership presence across multidisciplinary teams.
- Administered medications and monitored patient responses to ensure effective treatment outcomes.
- Collaborated with interdisciplinary teams to develop and implement patient care plans.
- Educated patients and families on health management and post-discharge instructions.
- Conducted comprehensive assessments to identify patient needs and prioritize care effectively.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
RN Shift Supervisor
SIH
05.2008 - 07.2019
- Deliver high-acuity nursing care for cardiac, critical care, neurological, stroke, post-craniotomy, post-CABG, and progressive care patients, creating a strong clinical foundation for invasive cardiovascular education.
- Supervised nursing staff to ensure high-quality patient care delivery and compliance with healthcare standards.
- Coordinated shift schedules to optimize staffing levels and maintain operational efficiency in patient care.
- Mentored and trained new nurses on procedures, protocols, and best practices for patient management.
- Conducted regular assessments of patient conditions, ensuring timely interventions and accurate documentation.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Promoted a safe work environment by consistently adhering to infection control protocols and guidelines.
- Improved patient care by regularly updating and implementing evidence-based nursing practices.
- Implemented innovative strategies to boost staff morale and promote a positive work culture within the nursing department.
- Provided quality education to patients and families on disease processes, treatment options, self-care techniques, and available community resources.
Education
Bachelor of Science - Bachelor's of Science in Nursing
University of Southern Indiana
Evansville, IN12-2013
Associate Degree in Nursing - Nursing
Shawnee Community College
Ullin, IL05-2008
Skills
Communication, conflict resolution, interdisciplinary collaboration, and leadership presence
Strong collaboration skills with interdisciplinary partners
Strong Patient education,counseling and coaching skills
Patient Triage
Medication and IV administration
Medication administration
Direct patient care
Patient assessments
Strong clinical judgment
Patient and family advocacy
Care planning
Care plan development
Physical assessments
Advanced cardiac life support (ACLS) certification
Critical care
Nursing staff leadership
Precepting
Complex Problem-solving
Intake and discharge
Relationship building
Case management
Certification
ACLS
BLS
PALS
FEMA
Timeline
RN BSN House Supervisor
Deaconess Illinois
07.2017 - Current
RN Shift Supervisor
SIH
05.2008 - 07.2019
Bachelor of Science - Bachelor's of Science in Nursing
University of Southern Indiana
Associate Degree in Nursing - Nursing
Shawnee Community College