Stephanie Kinney
Westville,IL
Summary
Accomplished Licensed Cosmetologist and Business Owner with over 14 years of experience at Hair Express, specializing in haircutting and coloring techniques. Demonstrated expertise in relationship building, managing financial operations, and customer loyalty. Proven ability to multitask and solve problems, ensuring operational excellence and client satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Cosmetologist
Hair Express
07.2010 - Current
- Built a loyal clientele through personalized customer service for the past 14 years
- Managed reception duties when necessary, ensuring smooth operations within the salon
- Maintained a clean and organized work station
Business Owner
Kinney’s Fitness Zone
01.2016 - 05.2020
- Established customer relationships through excellent communication and attentive service.
- Managed all aspects of daily business, employees and ongoing projects
- Operations of front desk services, overseeing customer accounts
- Managed financial operations to ensure fiscal responsibility, including budgeting, marketing and financial reports
Education
Licensed Cosmetologist -
Concept College of Cosmetology
Danville, IL11.2010
Diploma - General Studies
Westville High School
Westville, IL05.2006
Skills
- Haircutting techniques
- Waxing and hair coloring techniques
- Appointment Scheduling
- Relationship building and management
- Social skills
- Clear Communication
- Active Listening
- Administrative Procedures
- Time Management
- Problem-solving abilities
- Multitasking
Certification
Previously EMT licensed in Illinois and volunteered at local fire station
Timeline
Business Owner
Kinney’s Fitness Zone
01.2016 - 05.2020
Licensed Cosmetologist
Hair Express
07.2010 - Current
Licensed Cosmetologist -
Concept College of Cosmetology
Diploma - General Studies
Westville High School
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