Stephanie Kirby
Buffalo
Summary
Seasoned business operations professional with 10+ years managing all aspects of a high-volume healthcare practice. Proven track record of overseeing finance, HR, vendor management, compliance, and operational efficiency. Skilled in strategic planning, process improvement, and leadership. Successfully led a seamless practice ownership transition while maintaining continuity, efficiency, and staff engagement. Seeking to leverage expertise to manage and optimize operations in a dynamic executive business management role.
Overview
24
24
years of professional experience
Work History
Director of Operations & Administration
Dentistry For The Entire Family
Fridley, MN
01.2016 - Current
- Direct all business operations for a dental practice serving 8,000 patients and 25 team members; including payroll, accounts receivable, accounts payable, vendor management, and financial reporting in partnership with CPA.
- Coordinate monthly financial reporting, track KPIs, and assist with budgeting, cash flow forecasting, and strategic planning.
- Maintain insurance and all regulatory compliance for providers and office space, ensure compliance with all MN state governing bodies, and manage credentialing for providers.
- Administer all onboarding, offboarding, benefits administration, and all HR documentation for team members.
- Identify operational inefficiencies, design and implement solutions, and continuously improve internal systems and workflows.
- Schedule and coordinate all in-office repairs, remodels, and capital improvement projects, managing vendors and contractors.
- Provide leadership insights and operational recommendations to ownership, supporting strategic initiatives and process improvements.
- Executed the seamless transition of practice ownership, ensuring uninterrupted operations, patient satisfaction, and staff retention.
- Supervise administrative and clinical staff, mentor team members, and foster a collaborative, high-performing work environment.
Dental Assistant / Executive Assistant to CEO
Dentistry For The Entire Family
Fridley, MN
09.2002 - 01.2016
- Supported CEO in overseeing daily operations, financial planning, staff training, and workflow improvements.
- Assisted in developing and executing strategic initiatives to enhance efficiency, patient care, and business performance.
- Managed vendor relations, coordinated office logistics, and ensured compliance with regulatory requirements.
- Provided administrative support including scheduling, documentation, and operational problem-solving.
- Chairside Dental Assistant Lead
Education
Bachelor of Science - Healthcare Management
Rasmussen University
St. Cloud, MN12-2015
Dental Assistant Certificate - undefined
Hennepin Technical College
Brooklyn Park, MN01-2000
Skills
- Full-Scope Business & Office Operational Management
- Manage Accounts Payable / Accounts Receivable
- Lead comprehensive payroll operations across all organizational functions
- Facilitate Quarterly and Annual Taxes
- Budgeting, Cash Flow Forecasting, Financial Reporting to CPA
- Strategic Planning & Process Improvement
- HR Administration, Onboarding, Offboarding, Benefits
- Vendor & Contractor Management
- Compliance with MN State Regulations & Licensing
- Workflow Optimization, Operational Organization and Efficiency
- Leadership & Team Development
Timeline
Director of Operations & Administration
Dentistry For The Entire Family
01.2016 - Current
Dental Assistant / Executive Assistant to CEO
Dentistry For The Entire Family
09.2002 - 01.2016
Dental Assistant Certificate - undefined
Hennepin Technical College
Bachelor of Science - Healthcare Management
Rasmussen University