Stephanie Koch
New Glarus,WI
Summary
Dynamic Mobile Phlebotomist with extensive experience at the American Red Cross, skilled in venipuncture and patient education. Proven ability to train staff and ensure compliance with healthcare regulations. Adept at problem-solving and maintaining composure in high-pressure situations, consistently enhancing team performance and donor satisfaction.
Overview
9
9
years of professional experience
Work History
Mobile Phlebotomist
American Red Cross
Madison, Wisconsin
05.2022 - Current
- Acquired phlebotomy skills through hands-on training with diverse teams daily.
- Trained new staff on procedures and techniques to ensure competency.
- Assisted donors throughout donation process, providing explanations when necessary.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Assisted with the training of new Mobile Phlebotomists by providing guidance and instruction on proper techniques.
EMT
New Glarus Area EMS
New Glarus, Wisconsin
06.2018 - Current
- Operated ambulance and provided patient care in emergency situations.
- Gained foundational experience in medical field with New Glarus Area EMS.
- Collaborated with team members to ensure efficient patient transport and treatment.
- I learned how to control and run scenes.
- Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
EMT
Superior Ambulance Service
Madison, Wisconsin
05.2020 - 05.2022
- Delivered patient care in ambulance and hospital settings as required.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Evaluated patients' medical status and monitored vital signs during transit.
- Operated ambulances safely under both normal and emergency conditions.
- Collaborated with Critical Care Paramedic to enhance skills and knowledge.
- Assisted in driving ambulance during emergency responses when necessary.
Cashier/Cook
Casey’s General Store
02.2019 - 02.2020
- I worked here as a cook and a cashier, I took care of online orders, help customers, and clean the store.
Cashier
Blain’s Farm and Fleet
01.2017 - 02.2019
- I assisted customers in making their purchases whether it was online or in the store, I helped customers locate the items they wanted to buy.
- I explained to customers about all our great offers and deals that were going on at the time.
Seasonal Picker/Packer
Duluth Trading Company
08.2016 - 01.2017
- I worked here for a couple months as a seasonal employee, taking care of customers’ orders by picking out the order then going to pack the orders.
Education
EMT Program - Emergency Medical Technician
Blackhawk Technical College
Janesville, WI12.2019
Some College (No Degree) - General Education
Madison College
Madison, WISome College (No Degree) - Advanced Emergency Medical Technician
Blackhawk Technical College
Janesville, WISkills
- Communication skills
- Patient interaction and education
- Conversational abilities
- Time management
- Venipuncture techniques
- Problem solving
- Emergency response
- Staff training and development
- Adaptability
- Self-motivation
- Stress management
Accomplishments
- CPR save recognition by the State of Wisconsin
Timeline
Mobile Phlebotomist
American Red Cross
05.2022 - Current
EMT
Superior Ambulance Service
05.2020 - 05.2022
Cashier/Cook
Casey’s General Store
02.2019 - 02.2020
EMT
New Glarus Area EMS
06.2018 - Current
Cashier
Blain’s Farm and Fleet
01.2017 - 02.2019
Seasonal Picker/Packer
Duluth Trading Company
08.2016 - 01.2017
EMT Program - Emergency Medical Technician
Blackhawk Technical College
Some College (No Degree) - General Education
Madison College
Some College (No Degree) - Advanced Emergency Medical Technician
Blackhawk Technical College
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