Stephanie Koyama

Working at all daytime bars at the casino, opening and training new staff.

Cash, coupon and card handling while delivering excellent customer service and upholding casino standards.

• Bartending and serving, training new staff, running events

• Managed all aspects of the daily operations including personnel, inventory/orders, budgeting, pricing, payroll, schedule creating, dance lesson coordination, hiring, bar management and bartending

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Cultivated warm relationships with regular customers.
• Bussed and reset tables to keep dining room and work areas clean.

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Obtained cash bank and stocked service bar to prepare for operation.
• Kept bar presentable and well-stocked to meet customer needs.

• Coordinated the design of promotional materials such as flyers, brochures, and signage
• Created content for various digital platforms, including websites, email campaigns, and social media
• Collaborated with other teams on projects related to product launches and promotions

• Worked as a RRT primarily in the ER and general floors providing respiratory care
• Monitored ICU patients' response to therapy using various modalities such as CPAP, BIPAP, and ventilation support devices
• Operated mechanical ventilators to provide appropriate ventilation support for critically ill patients
• Managed ventilator settings, monitored oxygen saturation levels and administered aerosolized medications
• Instructed patients, families and staff on proper use of respiratory care equipment

• Worked as a server for 4 years at the Mesa AZ location and then transferred to the Tigard OR location for 6 months