Stephanie Lamb-Caldwell
Greensboro,NC
Summary
Committed and hardworking Big Lots with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
9
9
years of professional experience
Work History
Cashier
Big Lots
11.2014 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Helps with price changes and markdowns.
- Answers phone calls for the store, helping customers with questions, or that are requesting curbside pickup.
- Helps with unloading the stock from trucks and bringing the product to the floor.
Sales Associate
Kidzone
01.2018 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Kept up to date with recalled items, always checked items being consigned to make sure they were not recalled.
- Priced consigners items by entering in the system the store had and tagged the items.
- Provided cashiering services, and handled payouts for consigners.
- Increased sales by offering advice on purchases and promoting additional products.
Education
High School Diploma -
Walter Hines Page High School
Greensboro05.2012
Skills
- Cooperative Attitude
- Willing to Learn
- Register Operations
- Bagging Items
- Merchandise Rotation
- Product Stocking
- Customer Inquiries
Timeline
Sales Associate
Kidzone
01.2018 - 10.2018
Cashier
Big Lots
11.2014 - Current
High School Diploma -
Walter Hines Page High School
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