STEPHANIE Lange
Hobart,WI
Summary
Dynamic and detail-oriented professional with experience at Ernest Health, excelling in rehabilitation support and patient monitoring. Proven ability to enhance service quality through effective communication and time management. Skilled in patient transfer assistance, ensuring comfort and safety while fostering a positive environment for recovery.
Overview
6
6
years of professional experience
Work History
Therapy PCT
Ernest Health (Green Bay Rehabilitation Hospital)
Green Bay, Wisconsin
05.2023 - Current
- Assisted nursing staff in daily patient care activities and personal hygiene tasks.
- Maintained cleanliness and organization of patient care areas and equipment.
- Supported rehabilitation exercises under the guidance of physical therapists.
- Communicated effectively with patients to address concerns and provide comfort.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Provided direct patient care and assistance to healthcare team members.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
Student Accounts Office/ Billing Office
Bay College
Escanaba, MI
01.2022 - 05.2024
- Located and notified customers of delinquent accounts by mail, telephone and personal visits to solicit payment.
- Advised customers of necessary actions and strategies for debt repayment.
- Located and monitored overdue accounts, using computers and variety of automated systems.
- Received payments and post amounts paid to customer accounts.
- Answered customer questions regarding problems with accounts.
Waitress/Bartender/Host
Mountain Bay Bar and Grill
Pulaski, WI
05.2021 - 08.2022
- Served food and drinks, removing dirty dishes and refilling glasses to enhance dining experience.
- Processed accurate cash and credit card transactions.
- Managed closing duties such as counting money and cleaning.
- Offered menu recommendations, highlighting popular dishes to optimize guest enjoyment.
- Checked customer identification to support legal age requirements for consumption of alcoholic beverages.
- Greeted and escorted guests to tables, fostering warm welcome.
Cook/ Kitchen
Green Bay
Green Bay, WI
05.2020 - 06.2022
- Stored excess foods according to temperature storage specifications.
- Prepared variety of food dishes by following strict recipe guidelines.
- Cleaned and filleted meat, fish and poultry to prepare for serving or cooking.
- Collected and stacked dirty dishes on cart to return dirty to kitchen for washing.
- Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor.
- Cleaned and sanitized work areas, equipment and dishes.
Education
Associate In Arts (A.A.) - Business Management
Bay de Noc Community College
Escanaba, MI05.2023
Skills
- Categorization and Classification
- Rehabilitation support
- Patient transfer assistance
- Patient monitoring
- Time management
- Attention to detail
- Patient hygiene management
- Service Quality Standards
Extracurricular Activities
College Basketball Volunteer Work within community
Timeline
Therapy PCT
Ernest Health (Green Bay Rehabilitation Hospital)
05.2023 - Current
Student Accounts Office/ Billing Office
Bay College
01.2022 - 05.2024
Waitress/Bartender/Host
Mountain Bay Bar and Grill
05.2021 - 08.2022
Cook/ Kitchen
Green Bay
05.2020 - 06.2022
Associate In Arts (A.A.) - Business Management
Bay de Noc Community College