Stephanie Lanier
ELIZABETH,NJ
Summary
Dynamic crew member specializing in customer service and cash handling, recognized for enhancing guest experiences and maintaining organized environments. Engaging sales associate dedicated to delivering exceptional service and driving sales growth. Strong team player focused on building customer relationships and supporting team objectives. Proven ability to exceed performance standards and achieve sales targets consistently.
Overview
7
7
years of professional experience
Work History
Crew Member
Dunkin' Donuts
Elizabeth, New Jersey
09.2025 - 02.2026
- Processed customer transactions promptly to enhance service speed.
- Served food quickly for positive guest experiences.
- Processed customer transactions efficiently while operating cash register.
- Maintained cleanliness of work areas, dining space, and equipment.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Served food swiftly to ensure timely and enjoyable dining experiences.
- Took orders from patrons and input selections into store computer system.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
sales associate
Marshalls
Elizabeth, NJ
10.2024 - 01.2025
- Processed transactions efficiently at cash register, ensuring quick customer service.
- Assisted customers in locating merchandise and addressing inquiries to improve shopping experience.
- Resolved customer complaints effectively, contributing to increased satisfaction and loyalty.
- Collaborated with team members to improve overall customer experience.
- Supported promotional events by setting up displays and signage to attract customer interest.
- Maintained cleanliness of store environment, including floors and displays.
- Stocked shelves with new inventory, ensuring proper labeling for easy access.
- Monitored sales floor to prevent theft and ensure safety compliance.
sales associate
Family Dollar
Elizabeth, New Jersey
09.2018 - 12.2018
- Guided customers in locating merchandise and resolving inquiries to improve shopping experience.
- Executed transactions at cash register accurately to ensure customer satisfaction.
- Upsold additional items based on customer interests to maximize sales opportunities.
- Utilized technology resources to assist customers in selecting desired items.
- Processed returns, exchanges, and refunds in compliance with company policies.
- Opened and closed cash registers by counting money and balancing drawers.
- Designed and set up merchandise displays with signage to enhance customer engagement.
Education
Some College (No Degree) - Medical Terminology
Garden State Science A Technology Institute
Jersey City, NJSkills
- Customer service and engagement
- Cash handling and accuracy
- Point of sale systems
- Inventory management and control
- Attention to detail
- Adaptability
- Team collaboration
- Friendly demeanor
- Energetic self-starter
- Effective communication
Timeline
Crew Member
Dunkin' Donuts
09.2025 - 02.2026
sales associate
Marshalls
10.2024 - 01.2025
sales associate
Family Dollar
09.2018 - 12.2018
Some College (No Degree) - Medical Terminology
Garden State Science A Technology Institute