Compassionate Surgery Prep and Recovery PCT skilled in patient care and effective communication. Expertise in preparing patients for procedures and supporting nursing staff, ensuring adherence to quality care standards.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Clinical Secretary/ PCT in SPR
University of Michigan Health West
Wyoming, MI
01.2018 - Current
Clarified patient needs with nurses before, during, and after surgeries, promoting effective care.
Prepared patients for examinations and surgical procedures, assisting healthcare professionals effectively.
Coordinated daily patient care tasks, enhancing support for nursing staff.
Reported observed changes in patient behavior or condition promptly to nursing staff.
Secretary
Orthopaedic Associates Of Michigan
Grand Rapids, Michigan
08.2014 - 01.2018
Managed appointment scheduling while optimizing physician availability and patient flow.
Assisted with billing inquiries and verified insurance processes to expedite patient services..
Provided triage decisions, referring patients to appropriate care settings as needed.