Stacie Jenkins Armstrong
Dundalk,MD
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant / Clinical Technician PCT
Johns Hospkins Hospital
Baltimore, US
06.2023 - Current
- Measure and record vital signs, among other basic medical tasks
- Receiving and reporting patients' concerns
- Relocating, turning, or moving patients as needed for comfort or medical care
- Assisting patients with daily tasks, such as dressing and eating
- Providing personal hygiene assistance to patients, including bathing and toileting
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Patient Service Coordinator / CNA - Certified Nursing Assistant
MedStar Union Memorial Hospital
Baltimore, US
05.2019 - 10.2023
- Company Overview: provides administrative support to ensure that daily operations of a business run efficiently
- They are often the first point of contact for clients and visitors, playing a key role in shaping the organization's image
- Measure and record vital signs, among other basic medical tasks
- Receiving and reporting patients' concerns
- Relocating, turning, or moving patients as needed for comfort or medical care
- Assisting patients with daily tasks, such as dressing and eating
- Providing personal hygiene assistance to patients, including bathing and toileting
- Answering phone calls and redirect them when necessary
- Managing the daily/weekly/monthly agenda and arrange new meetings and appointments
- Preparing and disseminating correspondence, memos and forms
- File and update contact information of employees, customers, suppliers and external partners
- Support and facilitate the completion of regular reports
- Develop and maintain a filing system
- Check frequently the levels of office supplies and place appropriate orders
- Make travel arrangements
- Document expenses and hand in reports
- Undertake occasional receptionist duties
- Provides administrative support to ensure that daily operations of a business run efficiently
- They are often the first point of contact for clients and visitors, playing a key role in shaping the organization's image
- Coordinated and monitored service activities to confirm work met all requirements.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed and coordinated service teams to achieve successful completion of service projects.
- Assessed customer needs and developed solutions to meet needs.
Front Desk Receptionist
Dental Dreams
Baltimore, US
04.2018 - 04.2019
- Answering phones and greeting patients when they come
- Making and canceling appointments with patients
- Dental treatment planning and charting
- Filling up insurance papers and keeping track of dental billing information
- The process of converting dental services into billable codes
- Keeping track of office supplies and inventory
- Getting in touch with dental supply companies
- Test results, including x-rays, are handled
- Office duties include document filing, scanning, and creation
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Scheduled appointments accurately using reservation software, reducing conflicts or double booking.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
CNA - Certified Nursing Assistant/ Med Tech Supervisor
College Manor
Lutherville-Timonium, US
11.2017 - 04.2018
- Turning or moving patients
- Gathering medical supplies
- Bathing patients
- Grooming patients by brushing their hair, teeth, shaving them, etc
- Feeding patients and documenting their food and liquid intake
- Checking vital signs such as blood pressure and heart rate
- Answering patient calls
- Supervising staff of medical technologists and technicians
- Ensuring staff compliance with accreditation and regulatory bodies
- Planning and assigning workloads
- Monitoring test analyses and specimen examinations
- Developing and updating technical policies and procedures
- Monitoring ongoing quality management activity
- Coordinating and administering proficiency testing
- Insuring quality control of laboratory procedures
- Scheduling maintenance of laboratory equipment
- Maintaining inventory of laboratory chemicals
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced patient stress levels through effective communication and active listening skills.
Education
High school diploma -
W.E.B. Dubois High School
Baltimore, MD06.2013
Skills
- Autism Experience
- HIPAA
- Patient Care
- Vital Signs
- Medical Records
- Medical terminology
- Laboratory Experience
- Experience Administering Injections
- Medical Office Experience
- Customer service
- Leadership
- Medical Terminology
- Vital Sign Monitoring
- Direct Patient Care
- Reliable team player
- CPR
- Compassionate
- Hospice Care
- Patient Feeding
- Patient oral care
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Clinical Documentation
Certification
- CNA
- CPR Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Medical Assistant / Clinical Technician PCT
Johns Hospkins Hospital
06.2023 - Current
Patient Service Coordinator / CNA - Certified Nursing Assistant
MedStar Union Memorial Hospital
05.2019 - 10.2023
Front Desk Receptionist
Dental Dreams
04.2018 - 04.2019
CNA - Certified Nursing Assistant/ Med Tech Supervisor
College Manor
11.2017 - 04.2018
High school diploma -
W.E.B. Dubois High School