Stephanie Larson
Fort Wayne,IN
Summary
Dedicated professional with a strong background in security and customer service. Expertise in incident management, risk assessments, and maintaining situational awareness to ensure safety. Proven ability to deliver exceptional service and effectively resolve conflicts, contributing to positive customer interactions.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Security Officer
Allied Universal
Fort Wayne, IN
02.2026 - Current
- Inspected employee badges for identification at the entrance gate and maintained gate security.
- Monitored facility access to ensure safety and security protocols were followed.
- Conducted regular patrols to identify and report suspicious activities or hazards.
- Responded promptly to alarms and emergencies, coordinating with local authorities as needed.
Sales Representative
City Auto Mall
Columbia City, IN
09.2025 - 01.2026
- Conducted cold calls to potential customers, generating leads for vehicle sales., get customers in the showroom to sell them a vehicle
- Engaged customers to identify vehicle needs and preferences.
- Demonstrated vehicle features and benefits to prospective buyers.
- Negotiated prices and financing options to close sales effectively.
Customer Service Representative
Indiana Bureau of Motor Vehicles
New Haven, IN
06.2024 - 09.2025
- Processed transactions for registrations, titles, and credentials to ensure accurate record-keeping and compliance.
- Assisted customers with license and registration inquiries.
- Processed applications for driver’s licenses and identification cards.
- Provided clear guidance on state motor vehicle regulations.
Mental Health Technician
Maple Heights Behavioral Health
Fort Wayne, IN
12.2024 - 02.2025
- Conducted 5-15 minute wellness checks with patients to monitor mental health status.
- Monitored patient behavior and mental health status throughout daily activities.
- Assisted in implementing treatment plans under the supervision of licensed staff.
- Documented patient interactions and observations in electronic health records.
Youth and Family Counselor
Crossroads
Fort Wayne, IN
06.2024 - 10.2024
- Facilitated counseling sessions for children affected by trauma, fostering emotional healing and resilience.
- Conducted individual counseling sessions with clients to address family dynamics.
- Facilitated group therapy workshops to enhance communication skills among families.
- Developed customized intervention plans for families facing challenges and crises.
Substance Abuse Counselor
Behavioral Health Group
Fort Wayne, IN
02.2024 - 06.2024
- Guided patients in identifying and leveraging strengths to achieve social, educational, and vocational goals. Supported patients in transitioning to a drug-free life, offering emotional and physical assistance for overcoming challenges. Delivered patient services while ensuring compliance with schedules, program policies, and procedures. Performed duties within the scope of the license or certification, as outlined in the job description addendum.
- Conducted individual counseling sessions for clients with substance use disorders.
- Developed personalized treatment plans based on client assessments and needs.
- Facilitated group therapy sessions to promote peer support and recovery strategies.
Pharmacy Technician
UNITED Pharmacy Staffing
Fort Wayne, IN
01.2024 - 03.2024
- Acquired preauthorization from insurance to facilitate patient access to medications while upholding professional standards and federal compliance.
- Filled prescriptions accurately for diverse patient needs.
- Managed inventory by tracking medication supplies and expiration dates.
- Assisted pharmacists in preparing and labeling medications for delivery.
Sales Associate
Value City Furniture
Fort Wayne, IN
10.2023 - 12.2023
Intake Case Manager
Elkhart community corrections
Goshen, IN
11.2021 - 09.2023
- Acquired comprehensive knowledge of Community Corrections processes and practices. Managed client caseload, facilitating positive lifestyle changes in education, drug, and alcohol abstinence. IRAS and MRT certified. Facilitated client support groups to promote recovery and peer support.
- Conducted comprehensive intake assessments for clients entering community corrections programs.
- Developed individualized case plans addressing client needs and goals effectively.
- Collaborated with team members to coordinate services and resources for clients.
Certified Pharmacy Technician
Parkview Regional Medical Center
Fort Wayne, IN
03.2021 - 11.2021
- Supported hospital pharmacists by preparing and distributing medications to patients. Received medication orders, measured medication quantities, counted tablets, created compounded medications, and maintained a clean and organized working area.
- Prepared and dispensed medications for patients in a fast-paced hospital environment.
- Maintained accurate inventory of pharmaceuticals and medical supplies on-site.
- Assisted pharmacists with medication therapy management and patient consultations.
Family Coach
SCAN INC
Fort Wayne, IN
12.2020 - 01.2021
- Offer individualized assistance and support for basic to moderate caseloads by assessing couples' needs through case management principles
- Integrated curriculum and developed goal plans with couples to align with their specific needs and objectives
- Facilitated workshop attendance by identifying barriers and gathering feedback from couples to enhance future sessions
- Oversaw supervised visitations to ensure safety and compliance with guidelines.
- Meet regularly with the FE Team to discuss client strengths, needs and programmatic development
- Maintain a paper file and electronic file in the Management Information System (MIS) for each family including the required paperwork per guidelines and documentation of all interactions
- Provided information and referrals and followed up on program information and resources.
Family Support Worker
Children First Center
Auburn, IN
09.2020 - 11.2020
- Delivered home-based casework services focused on family goals in collaboration with DCS Family Case Manager, encompassing parent education, linkage to community resources, behavior modification, child development, budgeting, and domestic violence education.
- Facilitated supervised visitation in family-friendly rooms, ensuring safe and structured interactions between parents and children.
- Facilitated family support services for diverse client needs at a community-focused organization.
- Developed tailored action plans in collaboration with families and children.
- Coordinated with local agencies to connect families to essential resources and services.
Caseworker
Quality counseling and psychological services
Fort Wayne, IN
03.2020 - 06.2020
- Assessed client needs and concerns, provided tailored information about relevant community resources.
- Assisted clients in navigating mental health resources and services.
- Conducted assessments to determine client needs and service eligibility.
- Developed individualized care plans based on client assessments and feedback.
Registered Behavior Technician (RBT)
Children's Autism Center
Fort Wayne, IN
10.2019 - 01.2020
- Delivered direct care to clients in one-on-one and group therapy settings, facilitating skill acquisition and behavior reduction treatments., Collect and record data on patient behavior, Collaborate, communicate and assist with the training of clients, parents and staff, Provide a safe and supportive environment for patients and family, Carry out clinical assessments and other administrative duties. Maintain strict confidentiality, Participated in training sessions to enhance professional skills. to acquire further knowledge.
- Implemented individualized treatment plans for children with autism.
- Monitored behavioral progress using data collection methods.
- Collaborated with families to support children's developmental goals.
Education
Bachelor of Science - Psychology
Indiana Institute of Technology
Fort Wayne, INPersonal Information
- Driving License: Yes
- Availability: Willing to relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Certification
- Driver's License, CPI Certification, First Aid Certification, Pharmacy Technician License, CPR Certification, RBT Certification, Registered Pharmacy Technician
Languages
English
Timeline
Security Officer
Allied Universal
02.2026 - Current
Sales Representative
City Auto Mall
09.2025 - 01.2026
Mental Health Technician
Maple Heights Behavioral Health
12.2024 - 02.2025
Customer Service Representative
Indiana Bureau of Motor Vehicles
06.2024 - 09.2025
Youth and Family Counselor
Crossroads
06.2024 - 10.2024
Substance Abuse Counselor
Behavioral Health Group
02.2024 - 06.2024
Pharmacy Technician
UNITED Pharmacy Staffing
01.2024 - 03.2024
Sales Associate
Value City Furniture
10.2023 - 12.2023
Intake Case Manager
Elkhart community corrections
11.2021 - 09.2023
Certified Pharmacy Technician
Parkview Regional Medical Center
03.2021 - 11.2021
Family Coach
SCAN INC
12.2020 - 01.2021
Family Support Worker
Children First Center
09.2020 - 11.2020
Caseworker
Quality counseling and psychological services
03.2020 - 06.2020
Registered Behavior Technician (RBT)
Children's Autism Center
10.2019 - 01.2020
Bachelor of Science - Psychology
Indiana Institute of Technology