Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Lee

Junction City

Summary

Experienced with delivering personalized support to individuals with diverse needs. Utilizes effective communication and problem-solving skills to enhance client well-being. Knowledge of best practices in direct support and consistent track record of fostering positive client relationships.

Direct support professional, prepared to leverage experience in personalized care and support. Proven ability to foster collaborative environment and achieve positive outcomes. Known for reliability and adaptability, ensuring highest standards of client care.

Overview

15
15
years of professional experience

Work History

Delivery Driver

O'Reilly Auto Parts
12.2021 - Current
  • Safely and punctually delivered auto parts to local automobile stores from large distributor.
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Pulled parts off store shelves to fill customer orders.
  • Checked parts computer for stock items and initiated special orders.

Delivery Driver

CARQUEST
12.2020 - 09.2021
  • Pulled parts off store shelves to fill customer orders.
  • Checked parts computer for stock items and initiated special orders.
  • Kept up-to-date records for clients and distribution center to maintain long-lasting relationships.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Enrichment Director

Battle Creek Memory Care
09.2019 - 12.2020
  • Increased resident socialization through implementation of wide range of fun, educational and family-oriented activities.
  • Collaborated closely with residents, using effective communication to better understand favorite activities.
  • Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
  • Planned trips, shopping excursions and religious worship opportunities for residents.
  • Assigned work to staff, set schedules and motivated strong performance in key areas.

Medical Delivery Driver

Lincare Home Oxygen And Respiratory Systems
10.2018 - 09.2019
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Fostered positive working relationships with regular customers.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Delivered, set up and installed equipment in customer homes.

Direct Support Staff Member

Mid- Valley Rehabilitation
03.2011 - 06.2015
  • Provided transportation assistance as needed, enabling clients to access appointments, resources, or recreational activities safely.
  • Improved client well-being by providing emotional support and fostering strong relationships.
  • Advocated for clients'' rights, ensuring they receive appropriate services, accommodations, and support in line with their individual needs.
  • Guided clients in building essential life skills such as budgeting, cooking, cleaning, and self-care routines for increased selfreliance.
  • Promoted safety and health by administering medications accurately and adhering to hygiene protocols.

Direct Support Staff Member

Mid- Valley Rehabilitation
05.2010 - 04.2015
  • Managed challenging behaviors through effective communication, de-escalation techniques, and crisis intervention strategies.
  • Assisted clients with daily living tasks for increased autonomy and satisfaction.
  • Participated in ongoing training programs to enhance knowledge base and stay current on best practices within the field.

Education

High School Diploma - General Studies

Penn Foster Career School
Scranton, PA
06.2013

Skills

  • Efficiency and Time Management
  • Dependability and Honesty
  • Requirements
  • Recordkeeping
  • Strong Working Relationships
  • Adaptability
  • Compassion and Empathy
  • Safety awareness
  • Behavioral support

Timeline

Delivery Driver

O'Reilly Auto Parts
12.2021 - Current

Delivery Driver

CARQUEST
12.2020 - 09.2021

Enrichment Director

Battle Creek Memory Care
09.2019 - 12.2020

Medical Delivery Driver

Lincare Home Oxygen And Respiratory Systems
10.2018 - 09.2019

Direct Support Staff Member

Mid- Valley Rehabilitation
03.2011 - 06.2015

Direct Support Staff Member

Mid- Valley Rehabilitation
05.2010 - 04.2015

High School Diploma - General Studies

Penn Foster Career School

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