Stephanie Lo
Parkland,FL
Summary
Dynamic team leader with a proven track record of inspiring and motivating teams to achieve ambitious business objectives. Recognized for clear and respectful communication that fosters collaboration and enhances teamwork while effectively addressing challenges through innovative and logical solutions. Expertise in relationship building and enhancing employee satisfaction drives improved work performance and overall organizational success. Committed to cultivating a positive work environment that empowers individuals to excel and contribute meaningfully to team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Innovation Lab - Registered Group Supervisor
Walgreens
02.2023 - Current
- Leads a high performing team, consisting of pharmacy technicians and a pharmacist, to develop and guide innovation and new product strategies for the Walgreens organization, servicing both internal and external customers.
- Identifies innovation opportunities to drive revenue, margin, and profit growth. Projects ranged from process improvements to brand new services.
- Implements effective project management methodologies to foster proactive collaboration and communication with business and operational partners.
- Gathers and interprets data to support project decision making. Measures and reports on the success of products, programs, and services.
- Supervises daily activities of team members and provides feedback and coaching according to quality standards.
Registered Group Supervisor
Walgreens
07.2016 - 02.2023
- Led teams of over 60 pharmacists supporting teams in various lines of business, including Pharmacy Care Center (PCC), Pharmacy Chat, Medication Therapy Management (MTM), Advanced Care and Central Utility (Rx Data Review and Clinical Review).
- Assisted with development of business strategies to maximize revenue.
- Evaluated team member performance and knowledge; training and coaching individuals with lagging skills and provided constructive feedback.
- Applied clinical and behavioral knowledge to maintain compliance with federal and state laws as well as company and facility policies.
- Assisted in interviewing and hiring of new talent for operational and leadership roles.
- Served as Preceptor and Point of Contact for Centralized Services Miramar APPE programs for 3 area Colleges of Pharmacy.
- Spearheaded Clinical Response Team during COVID-19 pandemic.
Centralized Services Pharmacist
Walgreens
01.2010 - 07.2016
- Processed patient prescriptions efficiently and with quality care, while also adhering to pharmacy laws and code of ethics.
- Trained and mentored junior pharmacists in clinical best practices and operational workflows.
- Collaborated with healthcare providers to optimize patient medication therapy management.
- Conducted patient consultations to provide tailored medication counseling and support.
Staff Pharmacist
Walgreens
08.2008 - 01.2010
- Supervised medication dispensing and verified prescription accuracy for patient safety.
- Collaborated with healthcare providers to optimize pharmaceutical care plans and enhance patient outcomes.
- Implemented medication management protocols, ensuring compliance with regulatory standards and best practices.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
Education
Doctor of Pharmacy - Pharmacy
University of Florida
Gainesville, Florida05-2008
Bachelor of Science - Food Science & Human Nutrition
University of Florida
Gainesville, Florida06-2004
Skills
- Leadership Skills
- Innovative & Strategic Thinking
- Analytical Thinking
- Verbal and Written Communication
- Workforce Management
- Strong Business Acumen
- Problem-solving aptitude
- Computer Literacy/Microsoft Office Suite
- Pharmacy Law
- HIPAA Guidelines
- Multistate Registered Pharmacist Licensure
- Motivation techniques
Certification
- Florida: PS43991, Exp: 09/27
- Virginia: 202215511, Exp: 12/26
- Texas: 60392, Exp: 11/26
- Mississippi: T-14730, Exp: 12/26
- Tennessee: 41649, Exp: 11/27
- Oregon: RPH 0016486, Exp: 06/27
- Michigan: 5302046385, Exp: 02/27
- Arizona: S022968, Exp:10/26
- Illinois: 51.301123, Exp: 03/26
Awards
Champion of Champions: Centralized Services Miramar
- Winner of of Connected Together: Business Team award in 2025
Timeline
Innovation Lab - Registered Group Supervisor
Walgreens
02.2023 - Current
Registered Group Supervisor
Walgreens
07.2016 - 02.2023
Centralized Services Pharmacist
Walgreens
01.2010 - 07.2016
Staff Pharmacist
Walgreens
08.2008 - 01.2010
Doctor of Pharmacy - Pharmacy
University of Florida
Bachelor of Science - Food Science & Human Nutrition
University of Florida