Stephanie Lorefice
East Moriches,NY
Summary
Strategic technology leader with 25+ years in global infrastructure engineering and cloud operations. Expertise in infrastructure modernization, operational resilience, and cloud adoption across diverse platforms. Skilled in leading distributed teams and driving technology transformation to enhance platform reliability and reduce infrastructure risk while delivering significant business outcomes.
Overview
32
32
years of professional experience
Work History
Director, Infrastructure Services
THOMSON REUTERS
01.2023 - Current
- Lead 24/7 global operations for platform support services, enhancing reliability and performance of cloud and on-premises infrastructure.
- Directed management of enterprise cloud operations to ensure seamless integration and performance across multi-cloud platforms.
- Facilitated partnerships among cloud landing zone platform engineering, security, and product engineering teams to improve the security framework and scalability of cloud platforms.
- Managed comprehensive governance strategies addressing lifecycle management vulnerabilities, ensuring operational health and infrastructure reliability.
- Led cross-functional teams to drive strategic initiatives and enhance operational efficiency.
- Streamlined workflows by leveraging technology solutions, resulting in increased productivity and team collaboration.
- Developed and implemented policies that improved compliance and risk management across business units.
- Collaborated with stakeholders to craft long-term business strategies, ensuring alignment with organizational objectives.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Infrastructure Operations & Reliability Engineering Leadership
THOMSON REUTERS / REFINITIV
01.2017 - 01.2023
- Held leadership roles across infrastructure operations, platform support, and reliability engineering, enhancing team capabilities and service delivery.
- Led globally distributed infrastructure teams supporting more than 40,000 physical and virtual servers.
- Managed infrastructure operations across UNIX, Windows, Virtualization, Storage, and Enterprise Cloud Operations.
- Directed major incident recovery, governance, and service reliability initiatives, ensuring swift resolution and operational continuity.
- Led vendor governance and strategic partnerships with AWS, Microsoft, and infrastructure vendors, optimizing service agreements and performance.
- Developed technical and people leaders through coaching, mentoring, succession planning, and leadership development initiatives.
Infrastructure Engineering & Technical Leadership Roles
REUTERS / THOMSON REUTERS
01.1995 - 01.2017
- Advanced through senior infrastructure engineering and technical leadership roles, enhancing support for enterprise UNIX and distributed infrastructure platforms.
- Developed deep expertise across UNIX, Linux, virtualization, storage, clustering, monitoring, automation, and enterprise application hosting.
- Served as technical lead for infrastructure projects, operational improvements, incident response, and platform modernization efforts.
- Directed technical initiatives for infrastructure projects, enhancements in operations, incident response, and modernization of platforms.
- Developed operational tooling and reporting solutions utilized by multiple infrastructure organizations, improving visibility and efficiency.
Education
MBA - Business Administration
Dowling College
Oakdale, NYBachelor of Arts - Mathematics & Computer Science
State University of New York At Geneseo
Skills
- Infrastructure Engineering & Operations
- Enterprise Cloud Operations
- Cloud Adoption & Operations
- Infrastructure Modernization & Optimization
- Automation & Operational Efficiency
- Platform Reliability & Operational Governance
- Multi-cloud platforms
- Compute Services
- Storage Services
- Database Services
- Containerization Technologies
- Transformation & Modernization
- Cost optimization
- Vendor management
- Global Team Leadership
- Leadership & Business Management
- Talent development
- Strategic planning
Accomplishments
- Led adoption of AI-enabled operations capabilities through the development of MitigateNow, SLA-AI, and LifeCycleIQ, leveraging automation and analytics to improve incident management, lifecycle visibility, cloud operations governance, service intelligence, and operational efficiency across infrastructure services.
- Enabled significant multi-million-dollar cost avoidance through VMware-to-Hyper-V migration and Broadcom renewal strategies.
- Delivered $950K+ in cloud, database, and storage optimization savings.
- Lead global infrastructure teams supporting Enterprise Cloud Operations, Compute, Storage, Database, Mainframe, Middleware, and Platform Support services.
- Directed major transformation initiatives including virtualization strategy, cloud optimization, platform consolidation, data center exits, and infrastructure resiliency improvements.
- Built high-performing global teams and leadership capability while improving operational reliability, governance, automation, and service quality across critical enterprise platforms.
- Established enterprise infrastructure lifecycle governance and risk management practices, improving visibility into technology currency, operational risk, vulnerability exposure, and modernization priorities.
Timeline
Director, Infrastructure Services
THOMSON REUTERS
01.2023 - Current
Infrastructure Operations & Reliability Engineering Leadership
THOMSON REUTERS / REFINITIV
01.2017 - 01.2023
Infrastructure Engineering & Technical Leadership Roles
REUTERS / THOMSON REUTERS
01.1995 - 01.2017
MBA - Business Administration
Dowling College
Bachelor of Arts - Mathematics & Computer Science
State University of New York At Geneseo
LEADERSHIP SCOPE
- Lead global Infrastructure Services teams supporting Enterprise Cloud Operations, Compute, Storage, Database, Mainframe, Virtualization, Middleware, and Platform Support.
- Responsible for Enterprise Cloud Operations supporting AWS, Azure, GCP, and OCI environments.
- Partner with Platform Engineering, Product Engineering, Security, Finance, Procurement, Legal, Service Management, and strategic vendors.
- Drive infrastructure modernization, lifecycle management, resiliency improvements, automation, operational governance, and cloud operations maturity.
- Lead multi-functional teams supporting critical production platforms across cloud and on-prem environments.