Stephanie Loring
Montello,WI
Summary
Loan officer with 5-year background in consumer financing, loan administration, default management and customer service. Excellent analytical and communication skills.
Overview
16
16
years of professional experience
Work History
Title Examiner/Escrow Officer
Knight Barry Title Group
Portage, WI
08.2018 - Current
- Duplicated and summarized documentation relevant to property title status, including current mortgages, trust deeds and land contracts to produce and process title commitments and insurance policies.
- Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
- Managed real estate closing process in compliance with all applicable standards and legal requirements.
- Prepared closing disclosures, post-closing records and disbursements.
- Trained administrative staff to become effective, efficient title and closing assistant.
Consumer Loan Officer
Summit Credit Union
Portage, WI
03.2015 - 06.2018
- Originated, reviewed, processed, closed and administered customer loan proposals including 10 and 12-year home mortgages and home equity products.
- Worked with new and existing customers to understand needs and provide exceptional service.
- Developed team communications and information for lender and all-staff meetings.
- Consistently reached at least 5 of 6 monthly lender goals and maintained an average of $800,000 in loan dollars originated monthly.
Manager/ Laser Technician/ Esthetician
True Laser
Madison, WI
08.2014 - 03.2015
- Maximized efficiency through time management and staff supervision to boost productivity.
- Maintained high functional, operational and organization levels during high-traffic hours and seasonal promotions.
- Managed spa inventory by keeping detailed track of supply use and forecasting need to direct ordering processes.
Spa Manager/ Esthetician
Indulge Spa
Madison, WI
10.2008 - 08.2014
- Oversaw operations by managing activities related to skin care and customer service staff training, treatment procedures, event planning, inventory management and marketing.
- Worked with new employees to enforce protocols and customer service standards and optimize performance.
- Held individual meetings with employees to address performance issues, improve performance and boost profitability by guaranteeing excellent customer service experiences.
- Developed team communications and information for staff meetings and departmental training.
- Resolved customer complaints and facilitated conflict resolutions.
- Handled busy schedules and stayed on top of key deadlines.
Education
Organizational Leadership
MATC
Madison, WI02.2017
Esthetics
Madison Cosmetology College
Madison, WI01.2007
High School Diploma -
Baraboo High School
Baraboo, WI06.2001
Skills
- Building customized solutions
- Loan origination and processing
- Developing customer relationships
- Leadership
- Self-motivated nature
- Real estate title concepts
- Goal planning
- Organization skills
Timeline
Title Examiner/Escrow Officer
Knight Barry Title Group
08.2018 - Current
Consumer Loan Officer
Summit Credit Union
03.2015 - 06.2018
Manager/ Laser Technician/ Esthetician
True Laser
08.2014 - 03.2015
Spa Manager/ Esthetician
Indulge Spa
10.2008 - 08.2014
Organizational Leadership
MATC
Esthetics
Madison Cosmetology College
High School Diploma -
Baraboo High School