Stephanie Mains
DSP/CRMA
Gray,ME
Summary
Dynamic professional with extensive experience in client support and health monitoring at Independence Association. Expertise in developing and executing personalized care plans while collaborating with multidisciplinary teams. Proficient in medication management and maintaining precise records to ensure optimal care for individuals with disabilities. Committed to enhancing client well-being through effective support and quick adaptability.
Overview
20
20
years of professional experience
1
1
Certification
Work History
DSP/CRMA
Independence Association
Brunswick
04.2019 - Current
- Supported individuals with disabilities in daily living activities.
- Implemented personalized care plans tailored to each client's needs.
- Monitored health status, reporting significant changes to healthcare personnel without delay.
- Organized prescribed oral medications accurately by dosage and schedule.
- Coordinated with medical providers for timely follow-up on client appointments.
- Collaborated with care team members to continuously refine and improve care plans.
- Collected vital signs, efficiently assessing clients' basic health conditions.
- Provided emotional support for residents dealing with physical or mental challenges.
Warehouse Packer
LL Bean
Freeport
09.2018 - 05.2019
- Processed orders quickly and accurately, meeting all production deadline requirements.
- Ensured proper labeling and tagging of all products prior to packing and shipping.
- Performed quality control checks on outgoing shipments to ensure customer satisfaction.
- Pack merchandise accurately for customer orders using efficient packing techniques.
- Collaborate with team members to streamline packing processes and workflows.
- Follow safety protocols when handling materials to promote a secure work environment.
- Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Verified accuracy of items picked against packing list.
- Inspected finished product packaging for quality assurance before sending out orders.
Sales Associate
Zach's Country Store
Brunswick
05.2015 - 10.2018
- Facilitated customer product selection and inquiries at local country store.
- Ensured accurate processing of sales transactions using point-of-sale systems.
- Maintained optimal inventory levels and organized stock efficiently on shelves.
- Trained new associates in store procedures and effective customer engagement techniques.
Medical Secretary
Maine Center for Cancer Medicine
Brunswick
08.2005 - 03.2012
- Managed patient scheduling and appointments for cancer treatment sessions efficiently.
- Maintained accurate patient records using electronic health record systems.
- Processed insurance verifications and pre-authorizations for treatment plans.
- Prepared medical documents for consultations and treatments to facilitate care.
- Handled incoming calls, addressing patient inquiries with professionalism.
- Organized office supplies and maintained a clean reception area.
- Prepared patient charts for physicians by updating necessary information.
- Assisted with check-in and check-out processes, ensuring accurate completion of forms.
- Managed daily calendars for multiple providers, setting up appointments as needed.
Education
Graduate Certificate - Photography
New York School of Photography
New York, NY06-2008
High School Diploma -
North Yarmouth Academy
Yarmouth06-1994
Some College (No Degree) - Criminal Justice
Becker College
Worcester, MASkills
- Quick learner
- Team collaboration
- Multitasking abilities
- Organizational skills
- Vital signs monitoring and assessment
- Medication management
- Health monitoring
- Client support and patient scheduling
- Accurate record keeping
- First aid and CPR certification
- Medical documentation
Certification
CRMA
References
References available upon request
Timeline
DSP/CRMA
Independence Association
04.2019 - Current
Warehouse Packer
LL Bean
09.2018 - 05.2019
Sales Associate
Zach's Country Store
05.2015 - 10.2018
Medical Secretary
Maine Center for Cancer Medicine
08.2005 - 03.2012
Graduate Certificate - Photography
New York School of Photography
High School Diploma -
North Yarmouth Academy
Some College (No Degree) - Criminal Justice
Becker College
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